Stanley Black & Decker, Inc.
Provides power tools, hand tools, outdoor equipment, engineered fastening systems and industrial solutions.
1st Shift Technical Support Team Leader
Lead first‑shift technical support, overseeing maintenance, troubleshooting and staff development.
Job Highlights
About the Role
In this position you will oversee the electrical and mechanical maintenance of production and facility equipment, applying predictive and preventive maintenance practices to meet the site’s business objectives. Key duties include collaborating with the Maintenance Planner and Flow Line Manager to prioritize daily production demands, assessing team strengths, training and mentoring staff, and executing complex troubleshooting using advanced instruments, PLC software, and CNC equipment. You will perform a wide range of electro‑mechanical tasks—installing, repairing, and maintaining machinery, hydraulics, pneumatics, conveyors, and sheet‑metal fabrication tools—while managing spare‑part inventories, documenting work, and ensuring compliance with safety standards such as NFPA 70E. • Prioritize and allocate maintenance resources based on daily production needs. • Train, mentor, and develop technical skills of maintenance team members. • Troubleshoot and repair electrical, mechanical, pneumatic, and hydraulic systems using DMMs, oscilloscopes, PLC software, and CNC tools. • Perform preventive and corrective maintenance on production equipment, including bearings, motors, drives, and sheet‑metal fixtures. • Manage inventory of parts and supplies, placing orders and expediting deliveries as required. • Ensure compliance with NFPA 70E electrical safety standards and attend mandatory safety training. • Maintain accurate documentation of work, issues, and equipment status.
Key Responsibilities
- ▸troubleshooting
- ▸preventive maintenance
- ▸inventory management
- ▸safety compliance
- ▸team training
- ▸resource allocation
What You Bring
The ideal candidate has completed an accredited apprenticeship or a two‑year technical college program in electronics (analog and digital) and is trained in electrical safe‑work practices. • Hold an accredited apprenticeship or two‑year electronics technical degree (analog and digital).
Requirements
- ▸apprenticeship
- ▸electronics
- ▸analog
- ▸digital
- ▸electrical safety
- ▸technical degree
Benefits
The Team Leader, Technical Support (1st Shift, Monday‑Friday, 7:00 am‑3:30 pm) at Stanley Black & Decker in East Longmeadow, MA offers a pay range of $42.69‑$47.12 per hour. The role joins a global workforce of over 54,000 professionals who support iconic brands such as DEWALT, CRAFTSMAN, and BLACK + DECKER. Stanley Black & Decker provides a competitive salary, comprehensive benefits (medical, dental, vision, 401(k), employee stock purchase, tuition reimbursement, PTO, and tool discounts) and a culture that values diversity, continuous learning, and community impact. • Receive competitive hourly pay ($42.69‑$47.12), medical/dental/vision coverage, 401(k), ESPP, tuition reimbursement, PTO, and discounts on Stanley Black & Decker tools.
Work Environment
Onsite