Talent Management- Program Manager

About the Role

The Program Manager, Talent Management designs, develops, implements, and maintains talent management programs such as Performance Management, Talent Reviews, Succession Planning, Career Pathing, and Coaching & Assessments. The role conducts needs analysis, program design, evaluation, and research on current trends and best practices, and recommends improvements to build core capabilities and enhance employee productivity. Using project management, strategic communication, and relationship-building skills, the manager drives the creation and adoption of talent solutions across the organization. Responsibilities include planning, overseeing project operations, and managing stakeholder communications for company-wide initiatives. Key duties include maintaining existing talent programs, developing training resources, and supporting HR Business Partners, while leveraging multiple communication channels to build manager and employee capability. The manager collaborates cross-functionally to align talent strategies with organizational goals, consults with HR and business leaders to design short- and long-term programs, and proposes new initiatives with defined project plans, metrics, and resource allocation. Partnerships with the HR Technology team and third-party vendors ensure optimal use of tools and services within budget, and the manager prepares performance reports, analyzes talent data, and provides insights to senior leaders. Ongoing research of talent trends supports continuous improvement and serves as a champion for talent management across WM. • Design, develop, implement, and maintain talent management programs (e.g., Performance Management, Talent Reviews, Succession Planning, Career Pathing, Coaching & Assessments). • Conduct needs analysis, program design, evaluation, and research on talent management trends and best practices. • Manage project planning, operations, and stakeholder communications for company-wide talent solutions. • Maintain existing talent programs, create training resources, and support HR Business Partners. • Communicate talent initiatives using various channels to build manager and employee capability. • Collaborate cross‑functionally to align talent strategies with organizational goals. • Develop and propose new talent programs, creating project plans, scoping, and metrics. • Partner with HR Technology and third‑party vendors to optimize tools and services within budget. • Prepare performance reports, analyze talent data, and provide insights to senior leaders. • Recommend improvements based on research, benchmarks, and organizational needs.

Key Responsibilities

• ▸program design
• ▸needs analysis
• ▸project management
• ▸talent analytics
• ▸hr technology
• ▸stakeholder communication

What You Bring

Candidates must hold a bachelor’s degree in Human Resources, Business Administration, or a related field (or a high school diploma with two years of relevant experience). They should have 5–8 years of experience in talent management, learning, or organization development, including expertise in talent reviews, succession planning, performance management, career pathing, and competencies, and a proven track record of managing organization-wide programs. Preferred qualifications include experience with Oracle HCM, knowledge of leading talent management approaches, data-driven metrics, change-management planning, and strong influence, presentation, and communication skills. Travel for business may require a REAL ID or an acceptable TSA-approved alternative; candidates must be willing to obtain one if necessary. The position may involve occasional air travel or access to federal property. • Bachelor’s degree in HR, Business Administration, or related field (or high school diploma with 2 years experience). • 5–8 years of talent management, learning, or organization development experience, including talent reviews, succession planning, performance management, career pathing, and competencies. • Proven experience managing organization-wide talent programs and projects. • Knowledge of leading talent management approaches, data‑driven metrics, and change management. • Strong influence, presentation, and communication skills; familiarity with Oracle HCM is a plus.

Requirements

• ▸bachelor's
• ▸5-8 years
• ▸talent management
• ▸oracle hcm
• ▸data‑driven
• ▸change management

Benefits

The position is based in Houston, Texas, with a hybrid work schedule. Physical demands are typical of an office environment, and reasonable accommodations are available for individuals with disabilities. Eligible employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, short-term disability, a Stock Purchase Plan, and company-matched 401(k) contributions. Additional benefits include paid vacation, holidays, personal days, and access to various employee resources and engagement activities. Benefits may vary by site. At WM, a job is valued beyond a paycheck; it creates opportunities for employees and their families. The company emphasizes a people-first culture, growth commitment, family environment, stability, and a sustainable future. • Competitive total compensation including medical, dental, vision, life insurance, and short‑term disability. • Stock Purchase Plan and company‑matched 401(k) contributions. • Paid vacation, holidays, and personal days. • Hybrid work schedule in Houston, TX office. • Access to employee resources, engagement activities, and career growth opportunities.

Work Environment

Office Full-Time