Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, assessing customer storage needs, recommending solutions, and selling packing and moving supplies. They perform daily storage unit inspections to ensure availability, audit cash drawers, make bank deposits, and handle payment reminders and collection calls. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections, audit cash drawers, make bank deposits • Handle payment reminder and collection calls • Lift/move items up to 35 lb; walk outdoors up to 50 % of shift; climb stairs, open large doors • Perform cleaning and routine maintenance of interior and exterior grounds

Key Responsibilities

• ▸needs assessment
• ▸supply sales
• ▸unit inspections
• ▸cash audits
• ▸bank deposits
• ▸cleaning

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking around facilities with up to 50 % of the shift spent outdoors, climbing stairs, opening large doors, and performing cleaning and routine maintenance tasks both indoors and on exterior grounds. Candidates should have experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food, and must hold a valid driver’s license with access to a personal vehicle for travel between sites (mileage reimbursement is provided). • Prior experience in customer‑service sales roles (retail, restaurant, fast‑food, etc.) • Valid driver’s license and personal vehicle required (mileage reimbursed)

Requirements

• ▸customer service
• ▸sales
• ▸driver's license
• ▸personal vehicle
• ▸physical labor
• ▸lift 35lb

Benefits

Public Storage is the self‑storage industry leader and is currently hiring, offering a wage of $17.00 per hour. The company provides a flexible full‑time schedule from 9:30 am to 6 pm (weekends until 5 pm) with competitive weekly wages, and employees become eligible for full‑time benefits after averaging 20+ hours per week. Benefits include medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for work‑related travel, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, ranked in the top 5 % for work culture and top 10 % for diversity and inclusion, and invites applicants to join the industry’s #1 team. • Flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) with weekly pay • Eligibility for full‑time benefits after 20 + hours: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending • Company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement • Performance‑based bonuses for property managers

Work Environment

Onsite