Ingénieur(e) de service sur le terrain/Field Service Engineer

About the Role

The engineer will act as the main point of contact and technical expert for maintenance and repair of E‑Mobility and HVDC stations, providing customer support by phone and on‑site, and collaborating with warranty project managers to resolve issues efficiently. • Serve as primary technical contact for maintenance and repair of E‑Mobility and HVDC stations. • Provide phone and on‑site customer support, managing issues and coordinating with warranty project managers. • Mentor less‑experienced staff and conduct customer training sessions. • Ensure compliance with health, safety and electrical standards on all tasks. • Support sales visits by representing Hitachi Energy and identifying business opportunities.

Key Responsibilities

• ▸maintenance
• ▸repair
• ▸tech support
• ▸warranty coordination
• ▸safety compliance
• ▸training

What You Bring

Candidates must hold a Bachelor’s degree in Electrical Engineering (Power Systems preferred), be a member or eligible for membership in a Canadian professional engineering association, and possess at least five years of experience with substations and industrial electrification projects. A solid understanding of electrical safety, standards, protection equipment, and computer‑based control systems, combined with strong communication, leadership, and analytical skills, is required. • Hold a Bachelor’s degree in Electrical Engineering (Power Systems preferred) and be a member (or eligible) of a Canadian engineering association. • Minimum 5 years experience with substations, high‑voltage equipment and industrial electrification projects. • Strong knowledge of electrical safety regulations, protection relays, HV breakers, transformers and computer‑based control systems. • Excellent communication, leadership, analytical and initiative skills; able to lead subcontractors and client resources. • Willingness to travel frequently and work autonomously in high‑pressure situations.

Requirements

• ▸electrical engineering
• ▸canadian engineer
• ▸5+ years
• ▸protection relays
• ▸electrical safety
• ▸leadership

Benefits

Hitachi Energy offers a comprehensive benefits package that includes full group medical, dental, life and disability insurance, a pension plan with attractive employer contributions, a bonus program, 24/7 employee assistance, fitness and wellness programs, and a hybrid work‑from‑home policy. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. • Comprehensive group insurance, pension plan with employer contribution, bonus program, 24/7 employee assistance, fitness and wellness programs, and hybrid remote‑work policy.

Work Environment

Field