Inside Sales Account Executive - South Atlantic

About the Role

In this role, the AE adds shareholder value by using a consultative retention approach for larger or more complex Small/Medium Business Waste Management customers. The AE develops and implements retention strategies, negotiates contracts, and seeks revenue growth from existing accounts, ensuring alignment with WM’s commercial goals. Key duties include serving as the primary contact for assigned accounts, building long‑lasting relationships, and aligning WM products with customer needs while complying with local, state, and federal regulations. The AE negotiates, renews, and updates service agreements, resolves escalations with the Inside Sales Manager, and collaborates with the sales team to identify growth opportunities within the territory. Accurate use of Salesforce and pricing tools, as well as regular reporting and administrative tasks, are also required. • Prospect new B2B accounts and retain existing customers in the South Atlantic region. • Conduct consultative selling to match Waste Management solutions with regulatory requirements. • Negotiate, renew, and update service agreements to maximize profitability. • Resolve customer escalations in partnership with the Inside Sales Manager. • Utilize Salesforce and pricing tools for accurate sales tracking and reporting. • Achieve retention targets and drive revenue growth within an assigned book of business.

Key Responsibilities

• ▸prospecting
• ▸consultative selling
• ▸contract negotiation
• ▸escalation management
• ▸salesforce tracking
• ▸revenue growth

What You Bring

The Account Executive (AE) is an inside sales role that can be performed from home, supporting the South Atlantic market. It is a hybrid hunter/farmer position responsible for acquiring new B2B customers and retaining existing accounts. Candidates must be comfortable cold‑calling, prospecting, and managing a book of business. External applicants must reside in NC, SC, or GA, while internal candidates may also be based in Tupelo, MS, or Phoenix, AZ. Qualifications require U.S. residency, a high school diploma or GED, and either one year of WM experience or five years of B2B account management. Essential skills include relationship building, goal setting, time management, high‑impact communication, planning, organization, negotiation, and financial acumen. WM is an equal‑opportunity employer committed to non‑discriminatory hiring practices in the United States and Canada, with accommodations available for candidates who need them. The role may require a REAL ID or TSA‑approved alternative for travel or access to federal property. • Meet qualifications: US residency, high school diploma/GED, 1 year WM or 5 years B2B account management, strong communication and negotiation skills.

Requirements

• ▸us residency
• ▸high school
• ▸wm experience
• ▸b2b account
• ▸negotiation
• ▸cold‑calling

Benefits

The position operates in an office or work‑from‑home setting with routine use of computers, phones, and copy machines. The base pay is estimated at $24.47 per hour, with additional commission potential, and the role is eligible for a comprehensive benefits package. Benefits include medical, dental, vision, life insurance, short and long‑term disability, an Employee Stock Purchase Program, a 4.5% 401(k) match with no vesting period, unlimited vacation, and an annual education assistance benefit. • Earn $24.47/hr base salary plus commission, with benefits such as medical, dental, vision, 401(k) match, ESPP, unlimited vacation, and education assistance.

Work Environment

Field