Arcus Fm
Technology‑led facilities management simplifying estate operations with smart maintenance and remote monitoring
Maintenance Services Technician
Perform multi-trade maintenance and repairs across client sites, ensuring quality and service.
Job Highlights
About the Role
As an Arcus Maintenance Technician you will keep client sites fully operational, travelling to various locations, handling repairs, maintenance tasks, and resolving defects to ensure top‑quality service. Key responsibilities include delivering quality workmanship and first‑time fixes, providing excellent customer service, and independently managing maintenance tasks across multiple trades such as patch plastering, carpentry, floor coverings, wall tiling, lock changes and general repairs. • Deliver quality workmanship and first‑time fixes • Provide excellent customer service to maintain client satisfaction • Independently manage maintenance tasks across multiple trades (plastering, carpentry, flooring, tiling, lock changes, general repairs)
Key Responsibilities
- ▸first‑time fix
- ▸customer service
- ▸multi‑trade
- ▸repair work
- ▸site operations
- ▸travel
What You Bring
Arcus FM is seeking an experienced Maintenance Technician to join its dynamic facilities maintenance team, delivering both planned preventative and reactive maintenance across multiple client sites in the Edinburgh area. The ideal candidate has time‑served experience across multiple trades, a full valid UK driver’s licence, confidence working independently and in customer‑facing environments, comfort using handheld IT equipment for work management, strong communication skills, reliability, a good work ethic, and solid knowledge of health and safety regulations. Desirable qualifications are an NVQ, City & Guilds, BTEC or equivalent in a building or maintenance‑related trade, and experience working in a multi‑site retail maintenance environment. • Minimum: time‑served experience across multiple trades in maintenance • Full valid UK driver’s licence • Ability to work independently in customer‑facing environments • Proficiency with handheld IT equipment for work management and documentation • Strong communication, reliability and good work ethic • Knowledge of health and safety standards and regulations • Desirable: NVQ/City & Guilds/BTEC or equivalent in a building or maintenance trade • Desirable: experience in a multi‑site retail maintenance environment
Requirements
- ▸nvq
- ▸handheld it
- ▸uk licence
- ▸h&s
- ▸multi‑site
- ▸communication
Benefits
The role offers a competitive salary of £29,829 per annum, a company van and fuel card with personal use from day one, door‑to‑door pay, 25 days of annual leave plus bank holidays, enhanced overtime rates, and an annual bonus of up to 4% based on performance. The position is a 40‑hour week, Monday‑Friday with an on‑call rota of one week in every four. Arcus values expertise and commitment, promotes from within, offers career progression, matched pension contributions of 5‑6%, life assurance, access to a leading training academy, and various discounts, vouchers and financial aid programmes. • Competitive salary of £29,829 per annum • Company van and fuel card with personal use from day one • Door‑to‑door pay and enhanced overtime rates • 25 days annual leave plus bank holidays • Annual bonus up to 4% based on performance • 40‑hour week, Monday‑Friday with on‑call rota (1 week in 4) • Matched pension contributions (5–6%) • Life assurance • Access to industry‑leading training academy • Discounts, vouchers and financial aid programmes
Work Environment
Field