Assistant Manager - Payroll Operations

About the Role

The role leads end‑to‑end UK payroll administration, ensuring strict compliance with tax requirements, accurate data validation, and seamless collaboration with HR, Finance and Legal teams. It also drives process improvements, system enhancements and performance measurement to boost efficiency and data integrity. • Handle errors and escalations from process partners and HR, providing root‑cause analysis • Review, analyse and escalate complex queries to appropriate owners inside or outside HR • Update and review SOPs and process maps regularly, ensuring documentation stays current • Own quality‑check process for critical HR transactions as defined in the quality framework • Adhere to agreed KPIs, KRAs, SLAs and customer service standards • Manage stakeholder calls with UK process owners/partners and ensure required documentation • Challenge the status quo and implement process improvements to enhance user and partner experience • Coordinate with payroll vendors, local HR, finance and team to meet payroll calendars and timelines • Manage a team of UK payroll members and deliver training sessions (new hire, knowledge transfer, process updates) • Lead end‑to‑end payroll processes, including complex data entry, calculations and deductions across jurisdictions • Ensure strict adherence to UK tax requirements • Validate payroll data for accuracy, completeness and regulatory compliance • Serve as primary liaison with HR, Finance and Legal to resolve complex payroll issues • Provide expert‑level resolution for escalated employee payroll inquiries within set timeframes • Develop and maintain key performance indicators for UK payroll operations • Identify opportunities to streamline payroll processes, improve efficiency and enhance data integrity • Drive system enhancements and upgrades, contributing input on payroll system requirements • Maintain confidentiality of sensitive payroll information

Key Responsibilities

• ▸payroll administration
• ▸data validation
• ▸tax compliance
• ▸system enhancements
• ▸stakeholder management
• ▸team training

What You Bring

Ideal candidates hold a relevant bachelor’s degree and possess 7‑8 years of progressive UK payroll experience, strong analytical abilities, confidentiality, and excellent communication skills. Proficiency with payroll software and the MS Office suite, especially Excel, is essential, and a UK Payroll certification is desirable. • Hands‑on experience managing UK payroll and related activities • High proficiency in payroll processes with ability to resolve complex Tier 2‑3 queries • Understanding of UK labour laws, tax regulations and compliance requirements • Bachelor’s degree in accounting, finance or related field preferred • Minimum 7‑8 years of progressive UK payroll experience • Proficiency in payroll software and systems is desirable • Excellent analytical skills with high attention to detail • Strong communication and interpersonal abilities • Ability to work in a fast‑paced environment with tight deadlines • Proficient in MS Office Suite, especially Excel, PowerPoint and Word • UK Payroll certification is desirable

Requirements

• ▸uk payroll
• ▸payroll software
• ▸excel
• ▸bachelor’s
• ▸7‑8 years
• ▸analytical

Benefits

This position is based on‑site in Hyderabad, Telangana, with a standard 40‑hour work week.

Work Environment

Hybrid