Jll
JLL provides professional services in real estate and investment management worldwide.
Receptionist
Greet guests, manage visitor logs, support facilities, and provide exceptional customer service.
Job Highlights
About the Role
• Enthusiastically welcome guests, anticipate their needs, and assist with arrival, orientation, and departure at any time of day. • Create memorable experiences with a warm, welcoming personality. • Proactively address guest needs and answer questions. • Share knowledge of office services, spaces, and amenities to help guests feel welcomed and productive. • Collaborate with team members to communicate guest‑service trends and develop best‑practice, streamlined processes. • Multi‑task at a fast pace while maintaining an impeccable eye for detail to ensure accuracy and efficiency. • Track all visitors, including vendors, employees, and guests. • Manage parking and vehicle logs and records. • Coordinate security access cards for employees and vendors. • Welcome event guests and assist with printing visitor badges. • Assist with tracking employee on‑boarding and off‑boarding processes. • Manage incoming and outgoing courier packages and mail as required. • Support the annual management plan by achieving key performance indicators. • Perform ad hoc facilities assignments as needed.
Key Responsibilities
- ▸guest reception
- ▸visitor tracking
- ▸parking management
- ▸access control
- ▸badge printing
- ▸courier handling
What You Bring
JLL empowers you to shape a brighter way by combining world‑class services, advisory and technology to transform real estate for a better world. They are committed to hiring talented people, helping them thrive, grow meaningful careers and find a place where they belong, whether you have deep commercial‑real‑estate experience, skilled‑trade expertise or technology background. JLL values diversity and equal opportunity, providing reasonable accommodations for applicants with disabilities and adhering to various fair‑chance hiring ordinances. Candidates must be authorized to work in the United States without sponsorship; visa sponsorship is not provided. • Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills. • Minimum two years of customer‑service experience. • Flexibility and a positive attitude to manage shifting priorities and high guest volume. • Strong interpersonal skills to create experiences that exceed expectations. • Excellent communication skills; fluent in English and the local language. • Ability to multitask while maintaining consistent, elevated guest experiences and accuracy. • Proficiency with a range of information‑technology tools and platforms. • Physical ability to lift up to 40 lb, bend, stand for periods, and perform tasks safely.
Requirements
- ▸customer service
- ▸flexibility
- ▸interpersonal
- ▸communication
- ▸it tools
- ▸physical ability
Benefits
The role is located on‑site in Kirkland, WA and offers an estimated annual compensation of $45,800‑$52,000, plus a comprehensive benefits package that includes a 401(k) match, medical/dental/vision coverage, paid parental leave, paid time off, company holidays and early access to earned wages.
Work Environment
Office Full-Time