Kimley-Horn
A multidisciplinary engineering and planning firm offering innovative solutions in various sectors.
Information Technology Intern
IT Intern provides daily support, troubleshooting, and equipment setup for office.
Job Highlights
About the Role
• Provide daily IT support to the office while shadowing IT analysts. • Collaborate with local and regional IT teams to deliver support services for a national engineering firm. • Prioritize, troubleshoot, and resolve technical issues for internal clients. • Maintain strong communication and a customer‑service oriented attitude. • Install and support Windows Server 2016 and enterprise applications. • Set up printers, copiers, plotters, and other office equipment.
Key Responsibilities
- ▸it support
- ▸team collaboration
- ▸troubleshooting
- ▸customer service
- ▸server support
- ▸equipment setup
What You Bring
• Pursue a Bachelor’s degree in Information Systems or a related field. • Demonstrate prior experience in customer service. • Configure, troubleshoot, and support Windows 10 PCs. • Show high aptitude and willingness to learn new technologies. • Efficiently solve problems and clearly explain solutions. • Preferred: experience with CAD/engineering applications and certifications such as MCP, A+, Network+, or CCNA. • Preferred: configure and use mobile devices like iPads and smartphones. • Preferred: knowledge of Office 365, Teams, OneDrive for Business, Exchange 365, Active Directory, and networking fundamentals.
Requirements
- ▸bachelor's
- ▸customer service
- ▸windows 10
- ▸cad
- ▸ccna
- ▸office 365
Benefits
Kimley-Horn places people, clients, and employees at the forefront, fostering a culture built on quality, growth, and proactive teamwork. The firm’s strong employee retention, robust benefits, and consistent placement on Fortune’s "100 Best Companies to Work" list for 18 years reflect its commitment to a supportive work environment.
Work Environment
Office Full-Time