Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple storage facilities, assist customers, handle rentals and maintenance.

Lawrence, Massachusetts, United States
17 - 17 USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

Property Managers work independently across multiple locations, handling customer interactions, unit inspections, cash handling, and collection duties. • Assess customer storage needs and recommend packing/moving supplies. • Conduct daily unit inspections to ensure inventory readiness for rent. • Audit cash drawers, prepare bank deposits, and manage customer payments. • Perform reminder and collection calls to keep accounts current. • Clean and maintain interior and exterior areas, including sweeping, mopping, and curb appeal upkeep. • Lift or move items up to 35 lb and walk/stand outdoors for up to 50 % of the shift.

Key Responsibilities

  • needs assessment
  • unit inspections
  • cash auditing
  • collection calls
  • facility cleaning
  • material handling

What You Bring

The role requires the ability to lift moderate weights, spend a significant portion of the shift outdoors, and perform routine cleaning and maintenance tasks. Candidates should have prior experience in customer‑service‑oriented sales roles, possess a valid driver’s license, and have access to a personal vehicle for work‑related travel. • Prior experience in retail, restaurant, fast‑food, or similar customer‑service sales environments.

Requirements

  • retail
  • customer service
  • lifting
  • outdoors
  • driver's license
  • vehicle

Benefits

Public Storage, the industry leader in self‑storage, is hiring Property Managers with a starting wage of $17 per hour. Employees receive a Total Rewards package that includes flexible full‑time scheduling, competitive weekly pay, and eligibility for full‑time benefits after meeting a weekly hour threshold. Public Storage has been recognized as a Great Place to Work and encourages qualified individuals to apply and join the leading self‑storage team. • Flexible full‑time schedule (9:30 am – 6 pm; weekends until 5 pm). • Weekly competitive wages with performance‑based bonuses. • Full‑time benefits after averaging 20 + hours/week: medical, dental, vision, 401(k) match, paid time off, sick leave, and flexible spending account. • Company‑paid life and accidental death insurance, plus exclusive vendor discounts. • Mileage reimbursement for travel between properties or work‑related tasks. • Valid driver’s license and personal vehicle; mileage reimbursed.

Work Environment

Onsite

Apply Now