Republic Services
Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Operations Coordinator
Admin & technical support for ops: schedules, invoices, routes, and customer service.
Job Highlights
About the Role
The Operations Coordinator provides administrative and technical support to the operations team, ensuring smooth business processes and efficient workflows. The role involves managing schedules, assisting with customer inquiries, and maintaining equipment functionality. Key duties include coordinating driver routes and waste pickups, working with dispatch to optimize routing, responding to customer questions about waste and recycling procedures, and handling complaints to ensure satisfaction. The coordinator also monitors inventory, processes invoices, and generates reports on waste volumes, recycling rates, and other performance metrics. • Manage schedules, process invoices, and coordinate driver routes and waste pickups. • Assist with equipment deliveries, dispatch routing, and driver daily debriefs. • Respond to customer inquiries and resolve waste/recycling complaints. • Identify and resolve operational issues such as equipment malfunctions or route delays. • Support monitoring and reporting of waste collection, recycling data, and key performance indicators. • Troubleshoot office system technical issues and ensure equipment functionality. • Maintain inventory, coordinate with other departments, and keep records of waste streams and recycling programs.
Key Responsibilities
- ▸route coordination
- ▸invoice processing
- ▸data reporting
- ▸equipment troubleshooting
- ▸inventory management
- ▸customer support
What You Bring
The position requires strong customer service and communication skills, data analysis and reporting abilities, and familiarity with waste and recycling regulations. Candidates should have 2-4 years of relevant experience, problem-solving aptitude, and proficiency with relevant software, while being able to work independently and collaboratively.
Requirements
- ▸customer service
- ▸data analysis
- ▸waste regulations
- ▸2-4 years
- ▸problem solving
- ▸software proficiency
Benefits
Employees enjoy a range of benefits, competitive compensation, and opportunities for learning and advancement, reflecting Republic Services’ commitment to recognizing high performance and contributing to a more sustainable world. • Comprehensive medical, dental, and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability insurance. • Life insurance and accidental death & dismemberment coverage. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).
Work Environment
Onsite