Customer Service - Self Storage Manager

About the Role

Property Managers operate independently across multiple locations, balancing indoor and outdoor tasks. Responsibilities include assessing customers’ storage needs, recommending and selling packing and moving supplies, conducting daily unit inspections to verify inventory and availability, auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. • Independently manage multiple locations • Assess storage needs and sell packing/moving supplies • Conduct daily unit inspections • Audit cash drawers and make bank deposits • Perform payment reminder and collection calls • Lift/move items up to 35 pounds • Clean and maintain interior and exterior grounds

Key Responsibilities

• ▸location management
• ▸storage assessment
• ▸supply sales
• ▸unit inspections
• ▸cash auditing
• ▸payment collections

What You Bring

Physical duties require the ability to lift or move items up to 35 pounds, walk around facilities for up to 50 % of the time, navigate stairs, and open large doors. Managers also perform routine cleaning and maintenance such as sweeping, mopping interior spaces, and keeping exterior grounds clear of debris. Candidates should have experience in customer‑service‑focused sales environments such as retail, restaurant, fast‑food, or other service‑based roles. A valid driver’s license and personal vehicle are required for traveling between work locations, with mileage reimbursement provided. • Spend up to 50 % of time outdoors, climb stairs, open large doors • Experience in customer‑service sales (retail, restaurant, fast‑food, etc.) • Valid driver’s license and personal vehicle required (mileage reimbursed)

Requirements

• ▸customer service
• ▸driver's license
• ▸outdoor work
• ▸heavy lifting
• ▸stair navigation
• ▸cleaning

Benefits

Public Storage, the industry leader in self‑storage, is actively hiring. The position offers a starting wage of $14.00 per hour. Employees enjoy a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm). Full‑time benefits become available after working an average of 20+ hours per week and cover medical, dental, vision, 401(k) matching, paid time off, sick leave, and flexible spending accounts. Additional perks include company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses for property managers. Public Storage has been recognized by the Great Place to Work Institute as a great workplace, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are invited to join the #1 team in the self‑storage industry. • Earn $14.00 per hour • Flexible full‑time schedule: 9:30 am–6 pm (weekends until 5 pm) • Full‑time benefits after 20+ hours/week: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending • Company‑paid life and accidental death insurance • Exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers • Recognized as a Great Place to Work with top rankings for career growth, culture, and diversity

Work Environment

Field