Sunbelt Rentals, Inc.
Provides equipment & tool rentals and engineered solutions across industries to support projects and operations.
Service Manager
Oversee equipment repair, maintenance, scheduling, and service records.
Job Highlights
About the Role
Sunbelt Rentals, the fastest growing rental business in North America, is seeking a Service Manager. The Service Manager will oversee the repair and maintenance of company‑owned and customer equipment, ensure timely service calls, manage parts inventory, and maintain accurate service records. This role also includes training staff mechanics, coordinating with vendors, handling customer complaints, and generating various performance and financial reports. • Manage repair and maintenance of company‑owned and customer equipment, organizing yard status (Ready to Rent, Returned, Down) • Prepare work schedules and handle service calls to meet customer needs and ensure equipment availability • Order parts to maintain adequate supplies • Provide training and assistance to staff mechanics • Collaborate with equipment vendors to learn maintenance requirements of new inventory • Evaluate equipment after repairs, maintenance, or safety checks • Document equipment status before and after rental • Handle customer complaints regarding equipment condition or operation • Promote safety awareness and perform quality control checks • Update, maintain, and organize equipment service records • Create, update, close, and bill work orders • File warranty claims promptly • Commission new equipment • Manage parts inventory, including ordering, returning, and disposal of solid and hazardous waste • Generate reports on equipment service, fleet status, work orders, warranty claims, inventory, financial trends, department performance, and labor hours
Key Responsibilities
- ▸repair management
- ▸work orders
- ▸parts inventory
- ▸service records
- ▸safety checks
- ▸reporting
What You Bring
Qualified candidates must hold a valid driver’s license, have extensive experience maintaining self‑propelled platforms and lifts, and possess strong planning, scheduling, and supervisory skills. Additional requirements include computer literacy, reporting and inventory management experience, and a clear understanding of equipment safety standards. The position involves physical tasks such as bending, squatting, and lifting 50 lb or more, both indoors and outdoors. • Valid driver’s license • Extensive experience repairing and maintaining self‑propelled platforms and lifts • Knowledge of work planning, scheduling, and supervisory activities • Strong understanding of equipment capabilities and safety requirements • Clear perspective on maintenance and repair issues in the industry • Planning and management experience • Computer literacy • Reporting experience • Inventory management experience
Requirements
- ▸driver's license
- ▸self‑propelled platforms
- ▸work planning
- ▸equipment safety
- ▸computer literacy
- ▸inventory management
Benefits
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Our vast fleet and friendly, knowledgeable staff set us apart, and we invest heavily in our workforce through competitive benefits and extensive on‑the‑job training. Sunbelt Rentals offers a comprehensive benefits package to full‑time employees, including medical, dental, and vision plans, 401(k) matching, volunteer time off, short‑ and long‑term disability, accident, life and travel insurance, flexible spending options, tuition reimbursement, and an employee assistance program. Paid time off varies by tenure and includes vacation days, sick days, holidays, floating days, and volunteer days, with eligibility beginning the first of the month after 30 days of employment. The company is an equal‑opportunity employer and encourages veterans and service members to apply.
Work Environment
Field