Ops Manager Hauling

About the Role

Within a business unit, the Operations Manager – Hauling is responsible for overseeing collection activities for commercial, industrial, and residential customers, as well as container delivery and pickup across a geographically dispersed area. The role manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers, and Helpers who operate the route system for commercial, roll‑off, and residential customers. The Operations Manager collaborates with the General Manager and other unit leaders to execute a local market strategy aligned with the Area’s overall strategic operating and marketing plans, driving functional excellence and budget achievement. The manager handles staff hiring, training, coaching, performance management, and safety issue resolution while establishing supervisory goals and objectives. They implement plans that complement the business unit’s strategic and operating plan, champion tactical initiatives, and optimize route productivity, labor hours, and disposal expenses. The role interacts with customers and government entities to resolve service concerns, ensures compliance with regulatory standards, oversees safety and accident‑prevention programs, approves expenses, and manages the operations budget. Additionally, the manager builds a best‑in‑class team culture, drives talent development, and maintains strong relationships with government, community, and environmental groups. • Hire, train, coach, and manage performance of operations staff while resolving safety issues • Execute strategic and tactical plans to improve customer experience, growth, and profitability • Optimize route productivity and control labor and disposal expenses for commercial, roll‑off, and residential collections • Ensure compliance with regulatory standards and address customer service concerns with government agencies • Lead safety programs, accident prevention, and loss‑control initiatives • Oversee the operations budget, approve expenses, purchase orders, and vendor pricing • Build a high‑performing team culture and drive talent development and best‑practice sharing • Maintain strong relationships with government, community, and environmental stakeholders

Key Responsibilities

• ▸route optimization
• ▸cost control
• ▸budget management
• ▸safety management
• ▸team development
• ▸regulatory compliance

What You Bring

The ideal candidate demonstrates strong business acumen, strategic thinking, and the ability to lead change initiatives and large staff. They are process‑ and results‑oriented, set aggressive goals, and possess excellent problem‑solving, analytical, critical‑thinking, and decision‑making skills. Collaboration, creativity, ethical behavior, and proven talent‑judgment for hiring and developing high‑performance teams are essential attributes. • Demonstrate business acumen, strategic thinking, and ability to lead change initiatives • Possess strong problem‑solving, analytical, critical‑thinking, and decision‑making skills • Collaborate effectively, think creatively, and uphold ethical behavior • Proven ability to hire and develop high‑performance teams

Requirements

• ▸business acumen
• ▸strategic thinking
• ▸problem solving
• ▸analytical
• ▸collaboration
• ▸team development

Benefits

Applicants must have a high school diploma or GED and at least two years of supervisory or management experience, or participation in Republic Services’ management trainee program. The position offers a rewarding compensation package with comprehensive medical, dental, and vision coverage, health and dependent care spending accounts, short‑ and long‑term disability, life and accidental death insurance, an employee assistance program, discount programs, a generous retirement match, an employee stock purchase plan, and paid time off. Employees experience a supportive environment where effort is recognized, tools and technology enable safe and effective work, and ample learning and growth opportunities are provided. The company’s values—Safe, Committed to Serve, Environmentally Responsible, Driven, and Human‑Centered—guide daily actions, contributing to a high engagement score of 86 and an inclusive, diverse culture. Through the Republic Services Charitable Foundation, the team positively impacted 4.6 million people in 2023, reinforcing the commitment to sustainable communities. • Comprehensive medical, dental, and vision coverage • Health care and dependent care spending accounts • Short- and long-term disability insurance • Life insurance and accidental death & dismemberment coverage • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)

Work Environment

Field