Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple sites, both inside and outside the facilities. They assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting units for inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders or collections. The role requires the ability to lift or move items up to 35 lb and to spend up to 50 % of the time walking outdoors, climbing stairs, and opening large doors. Managers also perform cleaning and routine maintenance, such as sweeping, mopping interior areas, and maintaining exterior grounds free of debris. • Assess customer storage needs and sell packing/moving supplies • Inspect storage units daily for inventory and availability • Audit cash drawers and make bank deposits • Conduct payment reminder and collection calls • Lift/move items up to 35 lb; walk outdoors up to 50% of time; climb stairs, open large doors • Perform cleaning and routine maintenance of interior and exterior areas

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸payment collection
• ▸facility maintenance

What You Bring

Candidates should have experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food operations. A valid driver’s license and personal vehicle are required for travel between locations, with mileage reimbursement provided. • Prior experience in customer‑service sales (retail, restaurant, fast‑food) • Valid driver’s license and personal vehicle for travel between sites (reimbursed mileage)

Requirements

• ▸customer service
• ▸sales experience
• ▸retail
• ▸restaurant
• ▸fast‑food
• ▸driver’s license

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The position offers an hourly wage of $17.00 and a comprehensive Total Rewards package. Employees work flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. The benefits package includes weekly paid wages, eligibility for full‑time benefits after averaging 20+ hours per week, and offerings such as medical, dental, vision, 401(k) with matching, paid time off, sick leave, and a flexible spending account. Additional perks are company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for work‑related travel, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, ranking among the top 5 % for work culture and top 10 % for diversity and inclusion. Prospective employees are invited to apply now and join the industry’s #1 team. • Earn $17.00 per hour with weekly pay • Flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) • Eligibility for full‑time benefits after 20+ average weekly hours • Benefits include medical, dental, vision, 401(k) match, PTO, sick leave, flex spending account • Company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement • Performance‑based bonuses for property managers

Work Environment

Onsite