Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, assessing customer storage needs, recommending solutions, and selling packing and moving supplies. They perform daily unit inspections to ensure inventory availability, audit cash drawers, make bank deposits, and keep customers current on payments through reminder and collection calls. • Assess customer storage needs and sell packing/moving supplies. • Conduct daily unit inspections to ensure availability. • Audit cash drawers and make bank deposits. • Perform payment reminder and collection calls. • Lift/move items up to 35 lb and walk outdoors up to 50% of time, including stairs and large doors. • Clean and maintain interior and exterior areas (sweeping, mopping, curb appeal).

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸payment collection
• ▸physical handling

What You Bring

Physical requirements include the ability to lift or move items up to 35 pounds, spending up to 50% of the time walking around facilities and outdoors, climbing stairs, and opening large doors. Managers also handle cleaning and maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. Candidates should have experience in customer‑service‑focused sales environments such as retail, restaurants, or fast‑food establishments, and must hold a valid driver’s license and use their own vehicle for traveling between work locations, with mileage reimbursement provided. • Prior experience in customer-service-focused sales roles (retail, restaurant, etc.). • Valid driver’s license and personal vehicle required (mileage reimbursed).

Requirements

• ▸customer service
• ▸sales experience
• ▸driver's license
• ▸own vehicle
• ▸physical stamina

Benefits

Public Storage, the leader in the self‑storage industry, is hiring now and offers an hourly wage of $14.00. The company provides a Total Rewards package that includes a flexible full‑time schedule from 9:30 am to 6 pm (weekends until 5 pm), and employees become eligible for full‑time benefits after working an average of 20+ hours per week, which cover medical, dental, vision, 401(k) with match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is offered for travel between properties, and property managers have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning accolades for career growth, work culture, and diversity and inclusion, and invites applicants to join the industry’s #1 team. • Earn $14.00 per hour. • Flexible full-time schedule (9:30 am–6 pm, weekends until 5 pm). • Full-time benefits after 20+ hours: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending. • Company-paid life and accidental death insurance plus vendor discounts. • Mileage reimbursement for travel between properties. • Performance-based bonuses available for property managers.

Work Environment

Field