Wm
Leading provider of comprehensive waste management services across North America.
Operations Specialist
Provides clerical and admin support to manage daily collection operations and communications.
Job Highlights
About the Role
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and helps coordinate all aspects of daily operations. The specialist troubleshoots safety, service, and operational issues, maintains and distributes department information, and communicates with supervisors and managers about operational concerns. They act as the KRONOS proxy for daily driver and helper updates and use Microsoft Suite and other tools for procurement, time and attendance, safety incidents, and contract labor. Additionally, they assist with payment processing, support operational projects, and handle customer and employee communications regarding service and scheduling. • Troubleshoot safety, service, and operational issues. • Maintain and distribute daily department information. • Serve as KRONOS proxy for driver and helper updates. • Manage procurement, time/attendance, safety incidents, and contract labor using Microsoft Suite. • Assist with payment processing and other financial tasks. • Support implementation of operational projects. • Communicate with customers about service issues. • Coordinate employee scheduling and work assignments.
Key Responsibilities
- ▸issue troubleshoot
- ▸kronos proxy
- ▸microsoft suite
- ▸procurement
- ▸payment processing
- ▸scheduling
What You Bring
Required qualifications include a high school diploma or GED, being at least 18 years old, and legal eligibility to work in the country; no prior work experience is needed. The role is performed in a professional office environment using standard equipment, and reasonable accommodations are available for individuals with disabilities. • Required: High School Diploma or GED, 18+ years old, legal work eligibility. • No prior experience required.
Requirements
- ▸high school
- ▸ged
- ▸18+
- ▸work eligibility
- ▸no experience
Benefits
WM offers a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) match, paid vacation, holidays, and personal days, though benefits may vary by site. • Office environment with standard equipment; accommodations provided as needed. • Benefits: medical, dental, vision, life insurance, short‑term disability, stock purchase plan, 401(k) match, paid vacation, holidays, personal days.
Work Environment
Onsite