Facilities Manager

About the Role

Based in vibrant Auckland, the Facilities Manager will manage and deliver high‑quality facilities maintenance across diverse property types and jurisdictions, with frequent travel to MFAT locations across the Pacific. In this pivotal position you will own the Pacific portfolio, collaborate closely with the Downer team and Service Delivery Partners, and ensure maintenance is performed safely, efficiently and to the highest standards while building strong relationships with client representatives and stakeholders. The role encompasses strategic oversight of maintenance operations, safety and security compliance, stakeholder engagement, performance monitoring, governance, capability building, and support for business growth and continuous improvement. Downer plans, creates and sustains essential public services across Australia and New Zealand, managing critical infrastructure such as hospitals, data centres and defence partnerships. • Foster a Zero Harm culture and ensure contract security compliance. • Engage positively with customers and manage subcontractor relationships for collaborative outcomes. • Oversee facilities maintenance service delivery, tracking KPIs, resource utilization and financial performance. • Lead governance and service delivery across diverse work types, technologies and customers. • Develop local trade capabilities in the Pacific to support social outcomes and improve efficiency. • Provide after‑hours on‑call support and champion business development and continuous improvement initiatives. • Travel frequently to MFAT locations in the Pacific, often for one to two weeks at a time.

Key Responsibilities

• ▸safety compliance
• ▸facilities maintenance
• ▸kpi tracking
• ▸stakeholder engagement
• ▸capability building
• ▸business development

What You Bring

Candidates should possess a Facilities Management qualification or equivalent experience, with 3‑5 years in technical, construction, facilities or asset management roles. Proven experience in delivering quality maintenance on schedule, minimizing rework, and managing operational and financial aspects is essential; Pacific experience, trade‑capability development and French language skills are advantageous. Managerial courage, initiative and a results‑driven mindset are required, as well as the ability to obtain National Security and Ministry of Justice clearances. The position is based in Auckland and requires frequent travel to MFAT sites in the Pacific, often for one to two weeks at a time, multiple times per year. To apply, click “APPLY” and submit your CV and relevant licences/qualifications, referencing number 727898. Successful candidates must complete a pre‑employment drug test, medical examination and Ministry of Justice check; support is available for these requirements. • Hold a Facilities Management qualification or 3‑5 years of experience in technical, construction, facilities or asset management. • Demonstrated ability to deliver quality maintenance on schedule while minimizing rework. • Pacific experience and ability to develop trade capabilities are strong assets; French language skills are a bonus. • Obtain National Security Clearance and Ministry of Justice Clearance.

Requirements

• ▸facilities qualification
• ▸3-5 years
• ▸quality maintenance
• ▸pacific
• ▸security clearance
• ▸french

Benefits

Downer offers a high‑performance, diverse culture with training and development, strong internal promotion pathways, healthcare discounts, retail and car purchase savings, and an Employee Assistance Program. The company is committed to inclusion, encouraging applications from under‑represented groups and providing recruitment support as needed. • Benefit from training, internal career progression, healthcare discounts, retail and car purchase savings, and an Employee Assistance Program.

Work Environment

Hybrid