Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Front Desk Clerk - Full Time
Assist guests with check‑in/out, payments, and service requests at a Las Vegas resort.
Job Highlights
About the Role
We are hiring a Front Desk Clerk who will ensure every interaction with owners and guests is positive from arrival to departure. The clerk will greet guests, process check‑ins and check‑outs, manage payments, handle service requests, maintain the front‑desk area, answer phones and perform other assigned duties. • Greet guests and owners on arrival • Check guests in and out, generate folios and collect payments • Receive housekeeping and maintenance requests and forward to appropriate departments • Restock front desk supplies and prepare arrival packets with area information • Answer phones and direct calls
Key Responsibilities
- ▸check‑in
- ▸payment processing
- ▸service requests
- ▸front‑desk
- ▸arrival packets
- ▸phone handling
What You Bring
• Proficient English language skills • Ability to multitask, prioritize and meet deadlines • Minimum 6 months customer service experience • Experience as front‑desk or guest services agent (preferred) • Credit‑card transaction handling (preferred) • Background in resort hospitality or related industry (preferred)
Requirements
- ▸english
- ▸multitasking
- ▸customer service
- ▸front‑desk
- ▸credit‑card
- ▸hospitality
Benefits
Located in the middle of the famous Las Vegas Strip, our 829-room resort offers guests a convenient place to rest after a busy day on the Strip. The property features a rooftop pool, fitness center, and spa that enhance the guest experience. At Hilton Grand Vacations we aim to make someone’s day, every day, by delivering unforgettable experiences and helping guests explore new destinations. Our team works in a positive, exciting environment that encourages personal growth and advancement. Hilton Grand Vacations values diversity and creates an inclusive culture where every team member’s uniqueness is celebrated. With a global community of over 14,000 members, we pride ourselves on delivering memorable experiences and recognizing employee achievements. • Day‑1 eligibility for comprehensive medical, dental, and vision coverage • Recognition programs and rewards • Travel discounts program • Paid vacation and sick days • Employee Assistance Program for physical and mental wellbeing • 401(k) with company match • Tuition reimbursement • Employee stock purchase program • Learning and advancement opportunities • Flexible availability, including weekends and holidays
Work Environment
Onsite