Principal IT Operations & Planning - Orlando, FL

About the Role

The role oversees daily execution of strategic initiatives, leads high‑priority projects, and builds Excel‑based dashboards that inform executive decision‑making. It also prepares briefing materials for senior leadership and facilitates collaboration across departments to manage dependencies and ensure accountability. • Oversee daily execution of strategic initiatives, align with goals, and ensure timely milestone delivery. • Manage follow‑ups, track KPIs, and remove blockers to support the CTO. • Lead or support planning and execution of high‑priority projects, maintaining project plans and stakeholder communication. • Coordinate across departments to ensure accountability and progress. • Build and maintain Excel‑based dashboards for operational performance and strategic alignment. • Consolidate data, create visualizations, and support executive decision‑making using Excel. • Prepare briefing materials, agendas, and follow‑ups for executive meetings. • Facilitate cross‑department collaboration and proactively manage dependencies. • Provide excellent health care (medical, dental, vision) starting day 1.

Key Responsibilities

• ▸excel dashboards
• ▸data visualization
• ▸kpi tracking
• ▸project planning
• ▸strategic execution
• ▸cross‑functional coordination

What You Bring

The Director of IT Operational Planning will act as a strategic and operational partner to the CTO and executive leadership, driving execution across cross‑functional initiatives. This role requires a strong operational mindset, disciplined project management, and the ability to translate data into actionable insights using Excel and PowerPoint. The position is based in Orlando, FL, with a hybrid work model. This full‑time hybrid role in Orlando requires a BA/BS degree and at least 10 years of experience in operations, project management, or strategic planning. Desired skills include advanced Excel (pivot tables, dashboards), strong communication, multitasking in fast‑paced settings, and experience working with executive leadership; PMP certification is a plus. • Proficiency in Excel (pivot tables, charts, dashboards) and PowerPoint for executive presentations. • Strong organizational, communication, and multitasking abilities in fast‑paced environments. • Experience working with executive leadership and cross‑functional teams. • PMP or similar certification is a plus. • BA/BS degree required; 10+ years in operations, project management, or strategic planning.

Requirements

• ▸excel
• ▸powerpoint
• ▸pmp
• ▸ba/bs
• ▸10+ years
• ▸project management

Benefits

Our vision is to be a global team of memory makers, collaborators, industry leaders, and innovators. We believe amazing vacations start with diverse teams that reflect the customers and communities we serve, and at Hilton Grand Vacations your future is bright. Team members enjoy comprehensive health care (medical, dental, vision) starting on day one, generous paid time off, automatic enrollment in a retirement savings plan, and a travel program offering deep discounts on accommodations and dining. These benefits support a balanced lifestyle and provide opportunities for adventure and relaxation. Hilton Grand Vacations has earned four out of five stars for work‑life balance, recognition from Newsweek as one of America’s Greatest Workplaces for Parents & Families, and a reputation built on loyalty from owners, members, and guests. We are an equal‑opportunity employer that values diversity and provides reasonable accommodations for individuals with disabilities. • Offer generous paid time off for adventure, rest, or recuperation. • Automatic enrollment in HGV Retirement Savings Plan. • Access to Go Hilton Team Member Travel Program with deep discounts and 50% off restaurant purchases.

Work Environment

Office Full-Time