Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, both inside and outside the facilities. They assess customers' storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders and collections. • Assess customer storage needs and recommend solutions, including packing supplies • Conduct daily unit inspections to ensure availability • Audit cash drawers and make bank deposits • Make payment reminder and collection calls as needed • Transport items up to 35 lb; walk/stand outdoors up to 50% of shift, climb stairs, open large doors • Perform cleaning and basic maintenance of interior and exterior areas

Key Responsibilities

• ▸storage assessment
• ▸solution recommendation
• ▸unit inspection
• ▸cash auditing
• ▸customer collections
• ▸facility maintenance

What You Bring

The role requires the ability to lift or move items up to 35 lb, walk and stand outdoors for up to half of the shift, climb stairs, and open large doors. Managers also perform cleaning and routine maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds clear of debris. Successful candidates come from customer‑service‑focused sales environments such as retail, restaurants, or fast‑food operations. A valid driver’s license and personal vehicle are required to travel between locations, with mileage reimbursement provided. • Prior customer‑service sales experience (retail, restaurant, fast‑food, etc.) • Valid driver’s license and personal vehicle for site travel

Requirements

• ▸customer service
• ▸driver's license
• ▸physical ability
• ▸cleaning

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. Positions offer a pay rate of $17.00 per hour. Team members enjoy a flexible full‑time schedule between 9:30 am and 6 pm, with weekend coverage until 5 pm. After averaging 20+ hours per week, employees become eligible for a comprehensive benefits package that includes medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work‑related travel. Property managers also have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, receiving top rankings for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now and join the industry’s #1 team. • Flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) • Eligibility for full‑time benefits after 20+ average weekly hours (medical, dental, vision, 401(k) match, PTO, sick leave, flex spending) • Company‑paid life and accidental death insurance plus exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field