Republic Services
Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Logistics Analyst
Coordinate drivers, trucks, and routes to maximize efficiency, safety, and customer service.
Job Highlights
About the Role
The Logistics Analyst coordinates drivers, trucks, and containers to maximize capacity, productivity, and timely, courteous service for customers while overseeing safety, customer experience, and overall productivity. Key responsibilities include ensuring compliance with safety policies, analyzing daily route information, and adjusting routes using the internal routing platform to improve efficiency and accuracy. The analyst monitors route progress, resolves transit problems, and proactively manages driver safety and asset security. They also create high‑capacity routes, manage swing routes, and align disposal plans with optimal sites, constantly communicating with drivers and the Operations Manager. To enhance customer experience, the analyst interacts courteously with customers, monitors promises and service commitments, updates call center communications daily, and uses routing tools to address missed pickups and delays. They continuously review routing media and communicate any issues to impacted customers to uphold universal service commitments.
Key Responsibilities
- ▸route optimization
- ▸safety compliance
- ▸driver coordination
- ▸customer service
- ▸routing platform
- ▸asset security
What You Bring
The role requires strong analytical and problem‑solving abilities, excellent written and verbal communication, and the capacity to work in a fast‑paced environment with shifting priorities. Proficiency with Microsoft Office or similar software, experience in a customer‑facing or dispatcher leadership role (preferably two years), and the ability to execute time‑sensitive tasks are essential.
Requirements
- ▸analytical
- ▸problem‑solving
- ▸communication
- ▸microsoft office
- ▸leadership
- ▸dispatcher
Benefits
• Comprehensive medical, dental, and vision coverage • Health care and dependent care spending accounts • Short‑ and long‑term disability insurance • Life insurance and accidental death & dismemberment coverage • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)
Work Environment
Hybrid