Sr. Field Performance Technician

About the Role

Field Performance Technicians are tasked with managing, scheduling, and completing all service and warranty work. They work both independently and as part of the Performance O&M team, interacting closely with customers, the Branch Manager, Senior Electrical Foreman, Construction Supervisor, and the centralized scheduling Field Service Team. Key duties include organizing the warranty and service schedule, allocating labor resources with the Electrical Foreman, Construction Supervisor, and Branch Manager, and leading training initiatives for Field Service and Communications Technicians. The role also requires exceeding KPI targets such as turnaround time, experience rating, and dispatches completed, while supporting inspections and site audits when assigned. • Manage, schedule, and complete all service and warranty work. • Allocate labor resources with the Electrical Foreman, Construction Supervisor, and Branch Manager. • Lead training, onboarding, and regular meetings for the field service team. • Achieve KPI targets for turnaround time, experience rating, and dispatches completed. • Perform inspections and site audits as needed.

Key Responsibilities

• ▸service scheduling
• ▸labor allocation
• ▸team training
• ▸kpi targets
• ▸inspections
• ▸customer coordination

What You Bring

Candidates need 1–3 years of field construction or solar experience, with a high school diploma required and PV design or electrical experience preferred. A valid driver’s license, clean driving record, and age of 21 years or older are mandatory; an Electrical Journeyman license may be required depending on state regulations. Essential skills include knowledge of the NEC and related codes, ability to interpret single‑line drawings and PV systems, strong customer service, communication, organizational, and problem‑solving abilities, as well as solid computer proficiency. Safety awareness, teamwork, and a results‑driven mindset are also critical. • Require 1–3 years of field construction or solar experience; high school diploma required. • Preferred PV design or electrical experience; Electrical Journeyman license may be required. • Knowledge of NEC codes and ability to read single‑line drawings and PV systems. • Strong customer service, communication, organizational, and problem‑solving skills. • Ability to lift up to 50 lb (100 lb with assistance) and work on rooftops, ladders, and in varied weather. • Valid driver’s license, clean driving record, and age 21 +.

Requirements

• ▸nec
• ▸pv design
• ▸journeyman
• ▸customer service
• ▸computer
• ▸driver's license

Benefits

Sunrun provides an equal‑opportunity workplace, making hiring decisions based on merit and business need without discrimination. The compensation range is $30.37 to $40.49 per hour, and salary decisions do not consider a candidate’s salary history. Perks and benefits include medical, dental, and vision insurance; life and disability coverage; a 401(k) plan with company match; a stock purchase plan; paid vacations, holidays, and baby‑bonding leave; funded education programs; employee discounts; donation matching; and volunteer hour rewards. • Salary range $30.37–$40.49 hourly; benefits include medical/dental/vision, 401(k) match, stock purchase, paid time off, baby‑bonding leave, education programs, employee discounts, donation matching, and volunteer rewards.

Work Environment

Field