Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Director Bell & Valet TSR
Manage valet/bell operations, staff, guest services, and coordination with departments.
Job Highlights
About the Role
• Deliver efficient valet and bell check‑in/check‑out services and coordinate activities with other departments. • Resolve owner and guest concerns to ensure satisfaction. • Audit parking fee collections and provide special services to owners and guests. • Manage personnel functions including hiring, orientation, training, performance reviews, discipline, scheduling, payroll and recognition. • Foster a positive work environment and mentor staff to develop management talent. • Promote team member empowerment, enforce performance, uniform and appearance standards, and monitor payroll hours.
Key Responsibilities
- ▸valet service
- ▸guest support
- ▸parking audits
- ▸personnel management
- ▸staff development
- ▸payroll monitoring
What You Bring
• Minimum 1 year of similar experience and a high school diploma or equivalent. • At least 1 year of supervisory or managerial experience required. • Preferred 3–5 years of related experience.
Requirements
- ▸1 yr
- ▸high school
- ▸supervisory
- ▸managerial
- ▸3-5 yrs
Benefits
Hilton Grand Vacations provides a comprehensive benefits package that includes paid time off, bonuses, and industry-leading parental leave. The company is dedicated to helping every team member achieve their full potential. Compensation for the Bell and Valet Manager role ranges from $70,000 to $70,304, dependent on experience.
Work Environment
Onsite