Republic Services
Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Logistics Analyst
Coordinate drivers, trucks, and routes to maximize efficiency and customer service.
Job Highlights
About the Role
The Logistics Analyst coordinates drivers, trucks, and containers to create capacity, maximize productivity, and deliver prompt, courteous, and efficient service to customers. This role also oversees safety, customer experience, and overall productivity across operations. Key responsibilities include ensuring compliance with safety policies, analyzing daily route information, and using the internal routing platform to improve efficiency and accuracy. The analyst adjusts routes in real time, closes routes on time, resolves transit issues, manages driver safety, and analyzes logistics data such as inventory and asset reliability. Continuous communication with drivers supports route progress, performance evaluation, and resolution of missed pickups, while optimizing capacity and profitability through strategic route design and swing‑route assessment. Delivering a high level of customer experience involves courteous interactions, designing routes that prevent service issues, and keeping call center communications updated daily. The analyst prioritizes customer promises, reduces missed pickups, and proactively informs customers of any delays, ensuring adherence to universal service commitments.
Key Responsibilities
- ▸route optimization
- ▸capacity planning
- ▸safety compliance
- ▸data analysis
- ▸driver coordination
- ▸customer experience
What You Bring
Qualifications include strong analytical and problem‑solving skills, excellent written and verbal communication, and the ability to thrive in a fast‑paced, rapidly changing environment. Proficiency with Microsoft Office or similar software, experience in customer‑facing roles, and at least two years of dispatch or leadership experience are preferred.
Requirements
- ▸analytical
- ▸problem‑solving
- ▸communication
- ▸microsoft office
- ▸customer‑facing
- ▸dispatch
Benefits
• Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).
Work Environment
Hybrid