Customer Service - Self Storage Manager

About the Role

Property Managers operate independently across multiple locations, interacting with customers to assess storage needs and suggest appropriate solutions, including packing and moving supplies. They perform daily unit inspections to verify inventory and availability, audit cash drawers, make bank deposits, and manage payment collections through reminder calls. • Assess customer storage needs and recommend packing/moving supplies • Conduct daily unit inspections to ensure inventory availability • Audit cash drawers and perform bank deposits • Make payment reminder and collection calls • Lift/move items up to 35 lb; walk/stand outdoors up to 50% of shift; climb stairs and open large doors • Perform cleaning and routine maintenance of interior and exterior areas

Key Responsibilities

• ▸customer assessment
• ▸unit inspections
• ▸cash auditing
• ▸payment collections
• ▸material handling
• ▸cleaning

What You Bring

The role requires the physical ability to lift or move items up to 35 lb, walk around facilities for up to half of the workday, climb stairs, and open large doors. Responsibilities also include routine cleaning and maintenance of interior spaces and exterior grounds to maintain curb appeal. Ideal candidates have proven experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food settings. A valid driver’s license and personal vehicle are required for travel between sites, with mileage reimbursement available. • Prior customer‑service sales experience (retail, restaurant, fast‑food, etc.) • Must hold a valid driver’s license and use personal vehicle (reimbursement provided)

Requirements

• ▸customer service
• ▸sales experience
• ▸driver's license
• ▸personal vehicle
• ▸physical ability
• ▸lift 35lb

Benefits

Public Storage, the leader in the self‑storage industry, is actively hiring. Positions offer a base wage of $17.00 per hour. Team members enjoy a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm, with weekend coverage until 5 pm. After averaging more than 20 hours per week, employees become eligible for comprehensive benefits such as medical, dental, vision, 401(k) matching, paid time off, sick leave, flex spending accounts, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties, and performance‑based bonuses are available to property managers. Public Storage has been recognized as a Great Place to Work, earning accolades for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now and join the industry’s #1 team. • Flexible full‑time schedule: 9:30 am–6 pm (weekends until 5 pm) • Eligibility for full‑time benefits after averaging 20+ hours weekly • Benefits include medical, dental, vision, 401(k) match, PTO, sick leave, flex spending, life and accidental death insurance, vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field