Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both inside and outside the facilities. They assess customer storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and managing customer payments through reminder and collection calls. • Work independently across multiple storage locations, both indoor and outdoor. • Assess customer storage needs and recommend solutions, including packing and moving supplies. • Conduct daily unit inspections to ensure inventory availability. • Audit cash drawers and perform bank deposits. • Manage customer payments, issue reminders, and conduct collection calls. • Lift and move items up to 35 lb; walk, climb stairs, and open large doors while spending up to 50 % of time outdoors. • Perform routine cleaning and maintenance of interior spaces and exterior grounds. • Provide excellent customer service drawing on retail, restaurant, or other service‑industry experience.

Key Responsibilities

• ▸storage assessment
• ▸unit inspection
• ▸cash auditing
• ▸payment management
• ▸customer service
• ▸item handling

What You Bring

Physical requirements include the ability to lift and move items up to 35 lb, walking and spending up to 50 % of the time in outdoor environments, climbing stairs, and opening large doors. The role also involves routine cleaning and maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds free of debris. Successful candidates have experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food operations. A valid driver’s license and personal vehicle are required for travel between sites, with mileage reimbursement provided. Public Storage has been recognized as a Great Place to Work, offers strong career growth, and is an equal‑opportunity employer. • Hold a valid driver’s license and use personal vehicle for travel between sites (mileage reimbursed).

Requirements

• ▸driver’s license
• ▸physical stamina
• ▸customer service
• ▸retail experience
• ▸heavy lifting
• ▸outdoor work

Benefits

Public Storage, the leader in the self‑storage industry, is hiring Property Managers with an hourly wage of $18.50. We offer flexible full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm). Employees working an average of 20+ hours become eligible for a Total Rewards package that includes medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement, and performance‑based bonuses for property managers. • Eligible for full‑time benefits after 20 + hours/week, including medical, dental, vision, 401(k) match, paid time off, life insurance, vendor discounts, and performance bonuses.

Work Environment

Field