Eaton
A global leader in power management, providing energy-efficient solutions for various industries.
Senior Field Service Representative
Supports power system lifecycle, manages projects, mentors staff, and travels up to 25%.
Job Highlights
About the Role
• Support customers across the power system lifecycle, including startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergencies. • Manage small projects independently and lead FSR teams on larger projects. • Generate timely and accurate service reports on work, product performance, and warranties. • Provide recommendations to improve electrical systems. • Cultivate strong relationships with customers, team members, and partners. • Mentor less experienced technicians. • Utilize digital tools for remote work such as laptops, iPads, IR cameras, Google Glasses, and MS Teams. • Leads program with bonus pay.
Key Responsibilities
- ▸system support
- ▸project management
- ▸service reporting
- ▸system optimization
- ▸remote tools
- ▸client relations
What You Bring
• Minimum 3–5 years of electrical or mechanical industry experience with a high school diploma/GED or equivalent trade school completion. • No immigration sponsorship will be provided; applicants requiring sponsorship are not eligible. • Candidates must reside within a 75‑mile radius of Berwick or Boothwyn, PA (military exempt); relocation is not offered. • Must have a valid driver’s license in good standing. • Associate degree or higher from an accredited institution. • Bachelor’s degree in Engineering from an accredited institution. • Possess an Electrical or General Contractor’s License. • Hold a Professional Engineering License. • Experience with power quality measurements, troubleshooting, analysis, and protective relays. • NICET/NETA certification.
Requirements
- ▸3‑5 yrs
- ▸electrical license
- ▸professional engineer
- ▸power quality
- ▸nicet/neta
- ▸bachelor’s
Benefits
Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, offering strong initial 3‑4 week training and support for a successful career with Eaton. This is a remote position that requires up to 25% travel with a company vehicle, mobile phone, laptop and PPE provided. The expected annual salary range for this role is $82,500.03 – $121,000.04 a year. The salary information is a general guideline only; actual compensation is based on candidate skills, experience, qualifications, market and business considerations. • Guaranteed 40‑hour base pay with eligibility for overtime and travel premiums. • Access to career growth, mentorship, and safety training. • Company‑provided vehicle, toolkit, and phone. • Tuition assistance for ongoing learning. • Opportunities across 32 service branches.
Work Environment
Remote