Inside Sales Representative – On-Site in Woburn

About the Role

In this in‑office position, you will build rapport with prospects and schedule free consultation appointments for the outside sales team. You will field inbound and outbound calls, identify customer needs, and present tailored solutions while collaborating with sales colleagues to cultivate growth opportunities. Weekly training sessions, team‑building, and mentorship initiatives support continuous improvement. Strong communication and multitasking across CRM and Microsoft Office are essential. • Schedule free consultation appointments for the outside sales department. • Field inbound and outbound calls to engage and qualify prospects. • Identify customer needs and present appropriate home‑improvement solutions. • Collaborate with sales teams to develop growth opportunities. • Participate in weekly training, team‑building, and mentorship programs.

Key Responsibilities

• ▸appointment scheduling
• ▸call handling
• ▸needs assessment
• ▸solution presentation
• ▸team collaboration
• ▸crm management

What You Bring

Successful candidates have experience handling inbound and outbound calls in a performance‑driven environment, with prior appointment‑setting or dispatch roles preferred. Familiarity with Five9, data entry, and CRM systems is a plus, and weekend availability is required. The role demands a high‑energy, persuasive personality, attention to detail, and a self‑motivated, disciplined mindset, along with a high school diploma or equivalent. • Prior experience in inbound/outbound call handling, appointment setting, or dispatch. • Proficiency with Five9, data entry, Microsoft Office, and CRM platforms. • Weekend availability and confident communication with prospects. • Education: high school diploma or equivalent.

Requirements

• ▸five9
• ▸data entry
• ▸crm
• ▸microsoft office
• ▸high school
• ▸weekend

Benefits

The Inside Sales Representative role offers a competitive hourly base salary plus uncapped commissions, with first‑year earnings typically ranging from $60,000 to $80,000. Employees receive medical, dental, life, and disability insurance, paid holidays, paid time off, and a 401(k) plan with company match. Additional perks include wellness incentives and growth opportunities based on performance. • Compensation: hourly base pay plus uncapped commissions, average first‑year earnings $60‑80k. • Benefits: medical, dental, life, disability insurance; paid holidays and PTO; 401(k) match; wellness incentives.

Work Environment

Field