Downer
Leading provider of integrated services across Australia and New Zealand, delivering infrastructure solutions.
Systems Analyst
Support CMMS/CAFM, analyze processes, manage data, and improve system performance.
Job Highlights
About the Role
We are seeking a Systems Analyst to join the Asset Management team, reporting to the Systems Team Lead. The role focuses on delivering reliable, future‑focused technical solutions that support critical service delivery across our contracts. The analyst will provide functional support for our Computerised Maintenance Management (CMMS/CAFM) systems, analyse and document business processes, and work closely with internal stakeholders, technology partners and contract teams to troubleshoot issues and optimise workflows. They will also manage data loading and quality assurance, translate business information into useful outputs, and take part in system testing, training and continuous improvement initiatives. Downer plans, creates and sustains essential public services across Australia and New Zealand, managing critical infrastructure such as hospitals, data centres and defence partnerships that keep communities thriving. • Provide functional support for CMMS/CAFM to meet business needs and improve performance. • Analyze and document business systems and processes, contributing to functional requirements. • Collaborate with stakeholders, technology partners, and contract teams to troubleshoot issues and optimise workflows. • Support data management activities, including loading, quality assurance, and translating business information into outputs. • Participate in system testing, training, and continuous improvement initiatives.
Key Responsibilities
- ▸cmms support
- ▸business analysis
- ▸data loading
- ▸quality assurance
- ▸system testing
- ▸training
What You Bring
The successful candidate will have experience supporting large enterprise environments and navigating complex systems, strong analytical skills with advanced Microsoft Excel proficiency, and the ability to communicate technical information clearly. A collaborative, people‑focused attitude, the capability to work autonomously, manage competing priorities, and a strong work ethic are essential, with desirable experience in CMMS/CAFM, software development, databases, reporting tools or data analytics. • Experience supporting large enterprise environments and complex systems. • Strong analytical skills with advanced Microsoft Excel capability and clear technical communication. • Collaborative, people‑focused approach with ability to build positive relationships. • Ability to work autonomously, manage competing priorities, and contribute proactively. • Desirable experience with CMMS/CAFM, software development concepts, databases, reporting tools, or data analytics.
Requirements
- ▸enterprise
- ▸advanced excel
- ▸collaboration
- ▸autonomous
- ▸cmms/cafm
- ▸data analytics
Benefits
We foster a high‑performance, inclusive culture that values diversity and offers training and development, internal career progression, and a range of perks including healthcare discounts, retail and car purchase savings, and an Employee Assistance Program. As a WORK180 Endorsed Employer, we support flexible work arrangements and inclusive leadership, encouraging applicants from under‑represented groups to apply. • Training and development opportunities with strong internal mobility. • Perks such as healthcare discounts, retail and car purchase savings. • Employee Assistance Program for personal and family support. • Inclusive culture celebrating diversity and belonging. • Flexible work arrangements as a WORK180 Endorsed Employer.
Work Environment
Onsite