Customer Service - Self Storage Manager

About the Role

Property managers operate independently across multiple locations, both indoors and outdoors. They assess customers’ storage needs, recommend solutions and selling moving supplies, conduct daily unit inspections to ensure inventory readiness, audit cash drawers, make bank deposits, and manage payment reminders and collection calls. • Assess customer storage needs and recommend packing/moving supplies • Conduct daily unit inspections to ensure availability • Audit cash drawers and perform bank deposits • Handle payment reminders and collection calls • Lift/move items up to 35 lb and spend up to 50% of shift outdoors • Clean interior spaces and maintain exterior grounds and curb appeal

Key Responsibilities

• ▸storage assessment
• ▸unit inspection
• ▸cash auditing
• ▸payment collection
• ▸outdoor lifting
• ▸site maintenance

What You Bring

The role requires physical ability to lift or move items up to 35 lb and to walk around facilities, spending up to half of the shift outdoors, including climbing stairs and opening large doors. Daily duties also involve cleaning interior areas, sweeping or mopping, and maintaining exterior grounds and curb appeal. Candidates should have a background in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food operations. A valid driver’s license and personal vehicle are required for traveling between sites, with mileage reimbursement provided. • Prior customer‑service or sales experience (retail, restaurant, etc.) • Valid driver’s license and personal vehicle for site travel

Requirements

• ▸customer service
• ▸sales
• ▸driver’s license
• ▸personal vehicle
• ▸physical ability
• ▸heavy lifting

Benefits

Public Storage is the leader in the self‑storage industry and is currently hiring property managers. The position offers an hourly wage of $15.00 and provides opportunities for advancement within the company’s #1 team. Employees work flexible full‑time schedules, typically between 9:30 a.m. and 6:00 p.m. with weekend coverage until 5:00 p.m. After averaging 20 hours per week, team members become eligible for a comprehensive benefits package that includes medical, dental, vision, 401(k) matching, paid time off, sick leave, a flexible spending account, life and accidental death insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses. Public Storage has been recognized by the Great Place to Work Institute as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Apply now to join a highly regarded team in the self‑storage sector. • $15 per hour hourly wage • Flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm) with benefits after 20 hrs/week • Medical, dental, vision, 401(k) match, paid time off, sick leave, and flexible spending account • Company‑paid life and accidental death insurance plus exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field