Planner

About the Role

As a Planner/Administrator you will support the stable and profitable Redbridge council social‑housing contract, delivering excellent service through close collaboration with local teams and sub‑contractors. You will handle admin duties, work‑in‑progress management, respond to calls and emails, raise variation requests and plan works with the supply‑chain sub‑contractors, ensuring any follow‑on work such as snagging or additional tasks is scheduled. Daily responsibilities include answering client and internal calls and emails, planning sub‑contractor work, performing compliance checks, maintaining the internal MCM system and updating the Disrepair & Void tracker. You will also approve notices of completion, issue payer notices, raise variation requests, attend weekly meetings and complete mandatory training. • Answer client and internal calls and emails • Plan work for sub‑contractors • Administer compliance checks and site visits • Maintain the internal MCM system • Update the Disrepair & Void tracker • Approve notices of completion • Issue payer notices • Raise and issue variation requests • Attend weekly meetings • Complete mandatory training and compliance

Key Responsibilities

• ▸mcm system
• ▸void tracker
• ▸compliance checks
• ▸work planning
• ▸variation requests
• ▸client calls

What You Bring

All candidates must have the right to work in the UK and will be subject to DBS/security checks. To apply, contact Laura Bourne at [email protected]; the recruitment team will provide support throughout the application process. • Previous experience in social housing • Experience with voids or disrepairs • Experience in a planning role • Experience in building maintenance • Strong written and verbal communication skills • IT literate • Good customer care skills

Requirements

• ▸social housing
• ▸voids
• ▸planning
• ▸maintenance
• ▸it literate
• ▸communication

Benefits

Mears offers 25 days of annual leave plus bank holidays, a company‑wide Fun Day, paid volunteering leave and a range of staff perks through Mears Rewards, such as discounts on groceries, holidays and eye‑test vouchers. The company promotes family‑friendly policies, a disability‑confident environment and actively supports veterans and social‑mobility initiatives. • 25 days annual leave plus bank holidays • Annual Mears Fun Day • Paid volunteering leave • Staff perks via Mears Rewards (discounts on groceries, holidays, eye‑test vouchers, etc.)

Work Environment

Office Full-Time