Customer Service - Self Storage Manager

About the Role

Property Managers work independently at multiple locations, both inside and outside the facilities. They assess customer storage needs, suggest solutions, and sell packing and moving supplies. Daily duties include unit inspections, auditing cash drawers, making bank deposits, and keeping customers current with payments through reminder and collection calls. • Assess customer storage needs and recommend solutions, including selling moving supplies • Conduct daily unit inspections to ensure inventory readiness • Audit cash drawers and perform bank deposits • Make payment reminder and collection calls to keep accounts current • Lift/move items up to 35 lb and walk outdoors up to 50% of the shift • Perform cleaning, sweeping, mopping, and maintain exterior curb appeal

Key Responsibilities

• ▸storage assessment
• ▸solution sales
• ▸unit inspection
• ▸cash auditing
• ▸collection calls
• ▸item lifting

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking around facilities and spending up to 50% of the time in outdoor environments, climbing stairs, and opening large doors. Managers also perform cleaning and daily maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. Successful candidates have experience in customer‑service‑focused sales environments such as retail, restaurant, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required to travel between work locations, with mileage reimbursement provided. • Prior customer‑service sales experience (retail, restaurant, fast‑food, etc.) • Valid driver’s license and personal vehicle for site travel (reimbursed mileage)

Requirements

• ▸customer service
• ▸sales experience
• ▸driver's license
• ▸physical ability
• ▸outdoor work

Benefits

Public Storage is the self‑storage industry leader and is currently hiring, offering an hourly wage of $15.00. The company emphasizes a Total Rewards package and flexible full‑time schedules between 9:30 am and 6 pm, with weekend hours ending at 5 pm. Employees become eligible for full‑time benefits by working an average of 20+ hours per week. Benefits include medical, dental, vision, 401(k) with match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, voted Best Career Growth, ranked in the top 5% for work culture, and top 10% for diversity and inclusion. The company invites applicants to join the self‑storage industry’s #1 team. • Earn $15.00 per hour • Flexible full‑time schedules (9:30 am–6 pm, weekends until 5 pm) • Eligibility for full‑time benefits after averaging 20+ hours weekly • Medical, dental, vision, 401(k) match, paid time off, sick leave, and flexible spending account • Company‑paid life and accidental death insurance plus exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field