Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
Commercial Assistant
Support commercial admin tasks for housing properties, ensuring accurate pricing and invoicing.
Job Highlights
About the Role
The Commercial Assistant will be based in the West Kensington office with occasional travel to Hammersmith. The role supports day‑to‑day administrative functions across operations, ensuring processes align with company procedures and delivering accurate, timely, professional support to colleagues, clients and service users. Key commercial responsibilities include managing work‑order pricing, liaising with sub‑contractors, and ensuring cost recovery while maintaining high standards of safety, quality and customer satisfaction. The role also requires close collaboration with the planning team, the client, and internal stakeholders to uphold contractual standards. • Ensure accuracy of work order pricing by reviewing and quality checking orders and sub‑contractor submissions. • Liaise with sub‑contractors to resolve queries, report pricing discrepancies, and support timely cash collection. • Run pay notices for sub‑contractors and provide coding advice to the Planning Team. • Manage sub‑contractor variations and coordinate with clients on changes. • Deliver a commercially competent service that meets performance targets and contractual standards. • Maintain a professional customer experience, adhering to health & safety and asset care policies. • Assist with additional commercial tasks as required and attend company/client meetings and training.
Key Responsibilities
- ▸pricing review
- ▸sub‑contractor liaison
- ▸pay notices
- ▸variation management
- ▸cost recovery
- ▸operations support
What You Bring
Applicants must have the right to work in the UK and meet vehicle driving requirements. All successful candidates will undergo background, identity and security checks, and will be supported throughout the application process. • Experience working in a commercial environment. • Proven ability to manage administrative processes accurately and efficiently. • Strong time‑management, planning and organisational skills in a busy office. • Confidence using computerised systems and Microsoft Office applications. • Excellent written, verbal and interpersonal communication skills. • Customer‑service ethos with a professional approach to stakeholder interactions. • Willingness to attend meetings, training sessions and uphold health & safety standards. • Eligibility to drive a Mears vehicle (over 21, licence >3 months, <9 points).
Requirements
- ▸commercial
- ▸administration
- ▸time management
- ▸microsoft office
- ▸customer service
- ▸driving licence
Benefits
The position offers a salary up to £29,856.80 per annum and is based in Hammersmith & Fulham, operating on a full‑time permanent contract. Mears Group is a leading UK provider of housing and care services, having grown from a small maintenance contractor to a national organisation delivering essential community services. Mears Group promotes a diverse and inclusive workplace, offering a Disability Confident environment, supporting the Armed Forces Covenant and veteran transition programs. The company encourages social mobility and provides optional background questions to better understand candidate experiences. • 25 days annual leave plus bank holidays. • Annual Mears Fun Day celebration. • Volunteering leave for community initiatives. • Mears Rewards discounts on groceries, holidays, eye tests and more.
Work Environment
Field