Equinix
Global leader in data center and interconnection services, enabling digital transformation.
Workforce Development Launchpad Intern
Hands‑on training for data‑center operations covering electrical, mechanical, HVAC and customer support.
Job Highlights
About the Role
You will receive hands‑on training across electrical, mechanical, and HVAC systems and learn customer‑focused operations. The role emphasizes growing technical knowledge, executing orders accurately, maintaining detailed records, developing problem‑solving skills, and contributing to team success. • Perform hands‑on maintenance on electrical, mechanical, and HVAC systems in critical data center facilities. • Execute customer orders accurately and promptly to ensure high satisfaction. • Document all work activities in detailed written records. • Collaborate with team members to support overall operational success. • Work flexible schedules, including nights, holidays, and emergency call‑outs.
Key Responsibilities
- ▸systems maintenance
- ▸order execution
- ▸record keeping
- ▸team collaboration
- ▸flexible scheduling
- ▸technical training
What You Bring
The Data Center Customer Operations Technician role supports critical facilities—including hospitals, laboratories, and public safety centers—where downtime is not an option. This position offers a lifelong career in an industry that impacts lives globally. Candidates must be able to lift and carry 50 lb and navigate climbs, stoops, and confined spaces, with flexibility to work any shift, including nights, holidays, and emergencies. Experience with HVAC, plumbing, fiber optics, Ethernet, switches, servers, or electrical systems is welcomed, along with curiosity, strong troubleshooting abilities, a customer‑service mindset, precision, and at least a high‑school diploma. • Troubleshoot and resolve technical issues using strong problem‑solving skills. • Lift and carry up to 50 lb and navigate stairs, climbs, and confined spaces. • Apply knowledge of HVAC, plumbing, fiber optics, Ethernet, switches, servers, and electrical systems (preferred). • Demonstrate curiosity, precision, and a customer‑service mindset. • Hold at least a high school diploma.
Requirements
- ▸hvac
- ▸fiber optics
- ▸ethernet
- ▸problem solving
- ▸customer service
- ▸high school
Work Environment
Field