Reliance Home Comfort
Rent, sell, install and maintain water heaters, HVAC, plumbing, smart‑home, water‑purification & electrical solutions.
Administration Assistant
Administrative support role handling customer service, reporting, and branch tasks.
Job Highlights
About the Role
• Learn and grow as part of a team focused on Reliance and its customers. • Report detailed portfolio data, deletions, and orders. • Provide administrative support at the branch level, handling daily tasks. • Assist customers with applying for applicable rebates. • Answer all incoming branch calls and correspondence. • Represent Reliance as an ambassador. • Produce additional analytical reports and other support as requested by supervisors/managers.
Key Responsibilities
- ▸data reporting
- ▸admin support
- ▸rebate assistance
- ▸call handling
- ▸customer service
- ▸analytical reports
What You Bring
• Deliver exceptional internal and external customer service. • Post‑secondary education or equivalent experience. • Experience in administration or coordination, preferably in a customer‑service setting. • Strong interpersonal, verbal, and written communication skills. • High attention to detail and ability to complete tasks fully. • Advanced computer skills, especially Microsoft Office (Excel, Word, PowerPoint). • Experience with Sage software (asset). • Excellent time‑management and organizational abilities. • Ability to work effectively in a team environment. • HVAC industry experience (asset).
Requirements
- ▸customer service
- ▸post‑secondary
- ▸microsoft office
- ▸sage
- ▸hvac
- ▸communication
Benefits
Find Your Limitless with Reliance. By joining Reliance as an Administration Assistant you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on providing limitless opportunities for growth and reward success in many ways. If you’re ready to find your limitless – join us! Reliance Home Comfort is an equal‑opportunity employer that welcomes candidates of all backgrounds, including minorities and people with disabilities. Accommodations are available on request throughout the selection process. • Competitive base salary with performance‑based earnings potential. • Comprehensive benefits plan for employees and families. • Clear career paths for advancement within the company. • Perks for high performers, including eligibility for the President’s Club tropical trip. • Work for an award‑winning, diverse, and inclusive corporate culture.
Work Environment
Office Full-Time