Coordinator Facilities

About the Role

As a Facilities Coordinator you will support the General Manager and leadership team, ensuring smooth day‑to‑day operations of the resort’s administrative functions. You will embody our Spirit of Service culture and contribute to the property’s success by delivering high‑quality support across departments. • Provide administrative support to the General Manager and department heads, including scheduling, communications, and project coordination. • Act as primary liaison for office operations, maintaining a safe, organized, and welcoming environment. • Support front‑of‑house staff with internal and guest‑related needs. • Manage incoming and outgoing mail, courier services, and vendor communications. • Process and code invoices, maintaining accurate purchase and expense records. • Coordinate creation, deactivation, and troubleshooting of employee security badges and building access systems. • Order and manage inventory of office supplies, business cards, and stationery. • Ensure office equipment functions properly and arrange service calls or maintenance as needed. • Provide front office coverage during breaks, greeting guests and answering calls professionally. • Serve as point of contact for facility‑related issues, coordinating repairs with the Facilities Manager. • Build and submit purchase orders for the facilities operations department. • Assist with guest service coordination, special requests, group bookings, and resort events. • Collaborate with housekeeping, front desk, food & beverage, and recreation teams to ensure seamless service delivery. • Monitor guest feedback and help implement service improvements. • Maintain detailed records of guest preferences, service recovery efforts, and administrative documentation. • Help plan and execute resort events, group bookings, and special occasions.

Key Responsibilities

• ▸admin support
• ▸invoice processing
• ▸badge management
• ▸supply ordering
• ▸equipment maintenance
• ▸purchase orders

What You Bring

• High school diploma or GED required. • Minimum three years of experience in administrative, facilities, or hospitality support roles. • Strong organizational, written, and verbal communication skills. • Ability to manage multiple tasks independently and efficiently. • Proficiency in Microsoft Office, especially Word, Excel, and Outlook. • Energetic, proactive, and committed to delivering excellent internal and external customer service. • Ability to work collaboratively across departments and with all levels of staff. • Capable of lifting up to 25 pounds. • Demonstrates strong vitality, good follow‑through, and internal customer focus. • Team‑oriented attitude with the ability to interact effectively at all organizational levels.

Requirements

• ▸high school
• ▸microsoft office
• ▸customer service
• ▸communication
• ▸multitasking
• ▸team‑oriented

Benefits

If you enjoy helping guests create lifelong memories through vacations, this role offers an outstanding opportunity in a fun, encouraging culture with excellent training and benefits. We are a leader in the vacation‑ownership industry, dedicated to innovation, quality, and growth. Our team members are the heart of Hilton Grand Vacations, driving success with their talent, passion, and dedication. You’ll enjoy recognition programs, comprehensive health care, travel discounts, generous paid vacation and sick days, and a people‑first culture that promotes a positive team environment. Additional benefits include an employee assistance program, 401(k) matching, tuition reimbursement, an employee stock purchase plan, and abundant learning and advancement opportunities. Hilton Grand Vacations is an equal‑opportunity employer that values diversity and does not discriminate based on protected characteristics. Reasonable accommodations are available for individuals with disabilities throughout the application, interview, and employment processes. • Recognition programs and rewards. • Comprehensive health care options, including medical, dental, and vision. • People‑first culture and positive team environment. • Travel discounts program. • Generous paid vacation and sick days. • Employee assistance program supporting physical and mental wellbeing. • 401(k) plan with company match. • Tuition reimbursement programs. • Employee stock purchase program. • Numerous learning and advancement opportunities.

Work Environment

Office Full-Time