Engagement Specialist - QTMP

About the Role

Join Downer’s Queensland Train Manufacturing Program (QTMP) as a Stakeholder Engagement Specialist and help strengthen relationships with local communities, stakeholders, and project partners. In this position you will support the Communications and Stakeholder Engagement Director and Manager to implement the program’s communication and engagement plan, building awareness and support across Queensland. The role involves delivering comprehensive engagement plans, leading community‑facing activities, and keeping stakeholders informed throughout the program’s lifecycle. You will work in a dynamic project environment, coordinating meetings, managing information flow, and contributing to public‑facing collateral while monitoring risks and reporting performance. • Lead and support stakeholder engagement planning, scheduling, and meetings. • Deliver ongoing communication and notifications of works to local communities. • Lead face-to-face engagement activities, including community meetings, pop-ups, and interactions at the Project Information Centre. • Build positive, respectful relationships with stakeholders to ensure shared understanding of project progress, community issues, and upcoming events. • Support delivery of the approved stakeholder engagement program in alignment with government-defined lead times and construction schedules. • Monitor and identify stakeholder-related risks, issues, and opportunities, recommending strategies to optimise outcomes. • Contribute to the creation of public-facing QTMP collateral as custodians of community relationships. • Ensure high-quality data entry in the QTMP Consultation Manager system and assist with preparing reports on performance and deliverables.

Key Responsibilities

• ▸engagement planning
• ▸community communication
• ▸qtmp system
• ▸data entry
• ▸risk monitoring
• ▸performance reporting

What You Bring

• Hold tertiary qualifications in Public Relations, Communications, Marketing, Journalism, or related fields. • Approximately five years of experience in communications, stakeholder engagement, or related fields. • Experience in government contracts, major infrastructure, civil works, engineering, public transport, or asset management projects. • IAP2 Certificate in Engagement (highly desirable). • Experience with Consultation Manager (highly regarded). • Advanced computer skills, including Microsoft Word, PowerPoint, and Adobe Creative Suite (especially InDesign). • Confident in engaging diverse community groups and stakeholders. • Proven ability to manage multiple tasks and thrive in a fast-paced, dynamic project environment.

Requirements

• ▸iap2 certificate
• ▸consultation manager
• ▸adobe indesign
• ▸5 years
• ▸communications degree
• ▸stakeholder engagement

Benefits

Downer offers the opportunity to work on a high‑impact Queensland infrastructure project, engage directly with communities, and be part of a supportive, collaborative team. The company promotes professional development and values diverse experiences, cultures, and inclusive hiring practices.

Work Environment

Hybrid