Specialist, Global Martech Platforms (Eloqua) - TEMPORARY 12 months

About the Role

In the Global Martech Platforms team, you will serve as a Specialist focused on Eloqua, supporting and evolving the platform across regions and business lines so marketing teams worldwide can deliver high‑quality, scalable, automated campaigns. This temporary 12‑month role lets you shape how marketing technology empowers a global organization. • Enable marketing teams by guiding automation for journeys, lead nurturing, and scalable engagement. • Manage segmentation, contact imports, and perform technical QA to meet governance standards. • Troubleshoot Eloqua issues, provide day‑to‑day user support, and recommend platform enhancements. • Lead onboarding, training, and create documentation such as checklists, FAQs, and SharePoint resources. • Monitor and triage ticket queues (Monday.com, Jira) ensuring timely resolution. • Collaborate with Eloqua Product Owner, Martech Enablement, and Digital Martech Delivery teams on platform evolution. • Contribute to scalable operational frameworks for global, multilingual teams and regional requirements.

Key Responsibilities

• ▸marketing automation
• ▸segmentation management
• ▸technical qa
• ▸eloqua troubleshooting
• ▸ticket triage
• ▸platform evolution

What You Bring

• Hands‑on experience administering and troubleshooting Eloqua or similar marketing automation platforms. • Proficiency with ticketing tools (Monday, Jira, Trello) to manage support workflows. • Strong data‑management, QA, and documentation skills for non‑technical audiences. • Ability to translate technical concepts into business‑friendly language. • Experience navigating multilingual, multi‑region operational environments. • Working knowledge of HTML/CSS, GDPR/CASL compliance, and integration concepts (APIs, CRM). • Passion for problem‑solving, continuous improvement, and best‑practice marketing automation frameworks.

Requirements

• ▸eloqua
• ▸ticketing
• ▸data management
• ▸html/css
• ▸api integration
• ▸problem solving

Benefits

Compensation is competitive, ranging from $73,000 to $108,000 CAD depending on location, with adjustments for education, experience, certifications, and seniority. The final salary may vary within this range based on a range of factors. • Work for a top‑100 Canadian employer with global reach and over 65,000 professionals. • Flexible work arrangements promoting work‑life balance. • Opportunities to grow across provinces, regions, and internationally. • Collaborative, empowering culture focused on future‑focused, innovative projects. • Competitive salary range ($73,000–$108,000) with adjustments based on experience and location.

Work Environment

Hybrid