Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Sprinkler Service Technician
Diagnose, repair, and maintain fire sprinkler systems for commercial, industrial, and residential sites.
Job Highlights
About the Role
Receive service calls from the Service Resource Center describing equipment or system malfunctions, contact the customer representative to identify issues, and perform service and repairs on commercial, industrial, and residential sprinkler systems—including wet, dry, pre‑action, deluge and fire pumps. • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment. • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. • Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction. • Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature. • Participate in a scheduled On‑call rotation. • Maintain truck inventory for prompt service.
Key Responsibilities
- ▸troubleshooting
- ▸blueprint review
- ▸sprinkler repairs
- ▸inventory management
- ▸on-call
- ▸customer service
What You Bring
• Minimum 2 years experience in fire sprinkler/suppression industry. • Proficient in reading blueprints, submittals, and product manuals. • High school diploma or equivalent. • Ability to follow verbal and written instructions. • Physically capable of lifting 50‑70 lb and working at heights up to 40 ft. • Willingness to travel overnight as needed. • Strong customer service and safety compliance. • Valid driver’s license with acceptable driving record. • Pass pre‑employment background check and drug test. • Preferred: NICET Level II and State Fire Protection or Journeyman License.
Requirements
- ▸fire sprinkler
- ▸blueprints
- ▸nicet ii
- ▸customer service
- ▸driver's license
- ▸high school
Benefits
We provide a competitive compensation package, comprehensive benefits and opportunities for professional growth, including training and global advancement. Hourly pay ranges from $18 to $25, based on education, experience, skills and market data, and includes a competitive benefits package. Johnson Controls is an equal opportunity employer and uses AI tools to support a fair hiring process. • Competitive Starting Pay • Paid Training • Global Advancement Opportunities • Company Vehicle (as applicable) • Referral Bonuses • Comprehensive Benefits • Medical/Dental/Vision insurance • Health Savings Account (HSA) • Life Insurance • 401(k) savings plan with company match • Short-Term and Long-Term Disability • Employee Assistance Program • Wellness Program • Flexible schedule availability, including weekends and on‑call rotations.
Work Environment
Field