Ops Supervisor Hauling

About the Role

The Operations Supervisor – Hauling Operations oversees collection activities across commercial, residential, roll‑off, and container services within a geographically dispersed area. Reporting to the Operations Manager and General Manager, the role supervises drivers and helpers, implements tactical initiatives, and ensures functional excellence and budget achievement. Key responsibilities include leading safety programs, delivering superior customer experience, driving operational efficiency, and fostering employee engagement. The supervisor removes unsafe conditions, collaborates with sales and maintenance, resolves service issues, optimizes routes, manages labor and disposal costs, and builds a collaborative team environment. • Lead and enforce safety programs, remove unsafe conditions, and partner with maintenance to ensure equipment compliance. • Drive operational efficiency by setting productivity targets, optimizing routes, and managing labor and disposal expenses. • Build a collaborative team environment, mentor employees, and support career development. • Provide comprehensive medical, dental, and vision coverage. • Provide Employee Assistance Program and employee discount programs.

Key Responsibilities

• ▸safety programs
• ▸route optimization
• ▸cost management
• ▸team supervision
• ▸customer service
• ▸budget achievement

What You Bring

Qualifications require the ability to direct large staff, a process‑ and results‑oriented mindset, strong problem‑solving and analytical skills, and proven leadership in hiring and developing high‑performance teams. At least one year of lead or supervisory experience is required. • Deliver exceptional customer experience by meeting pickup goals, resolving service issues, and communicating proactively.

Requirements

• ▸customer experience
• ▸pickup goals
• ▸problem solving
• ▸analytical
• ▸leadership
• ▸supervisory

Benefits

The position offers a pay range of $82,600 to $113,650, dependent on locality, with a 10% annual incentive target (MIP). Eligible employees can participate in a comprehensive benefits package and a generous 401(k) match. • Offer health care and dependent care flexible spending accounts. • Include short‑ and long‑term disability, life, and accidental death & dismemberment insurance. • Offer 401(k) with generous company match and Employee Stock Purchase Plan. • Provide paid time off and other benefits.

Work Environment

Field