Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both indoors and outdoors. They assess customers’ storage needs, suggest solutions, and sell packing and moving supplies. Daily duties include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and assisting customers with payment reminders and collections. • Assess customer storage needs and recommend solutions, including selling moving supplies. • Inspect storage units daily to ensure inventory accuracy and readiness for rent. • Audit cash drawers, prepare bank deposits, and manage payment reminders and collections. • Perform cleaning and routine maintenance of interior spaces and exterior grounds. • Lift and move items up to 35 lb and spend up to 50 % of shift walking outdoors, climbing stairs, and opening large doors. • Work flexible full‑time schedules between 9:30 am–6 pm, with weekends until 5 pm.

Key Responsibilities

• ▸needs assessment
• ▸solution sales
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸maintenance

What You Bring

Physical requirements include the ability to lift and move items up to 35 pounds and to spend up to 50 % of the shift walking around facilities, climbing stairs, and opening large doors. Managers also perform cleaning and routine maintenance, such as sweeping, mopping interior areas, and keeping exterior grounds free of debris. Successful candidates typically come from customer‑service‑oriented sales environments such as retail, restaurant, or fast‑food settings. A valid driver’s license and personal vehicle are required for travel between sites, with mileage reimbursement available. • Maintain a valid driver’s license and use a personal vehicle for site travel (mileage reimbursed).

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸physical lift
• ▸customer service
• ▸retail
• ▸fast‑food

Benefits

Public Storage, the leader in the self‑storage industry, is hiring now and offers a wage of $17.50 per hour. Join a nationally recognized leader and contribute to a growing industry. The company provides a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm). Employees working an average of 20 + hours become eligible for full‑time benefits such as medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties, and property managers can earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top ratings for career growth, work culture, and diversity and inclusion. Applicants are invited to join the industry’s #1 team. • Earn $17.50 per hour with eligibility for performance‑based bonuses. • Qualified for full‑time benefits after 20 + hours: medical, dental, vision, 401(k) match, PTO, sick leave, life insurance, and vendor discounts.

Work Environment

Field