Downer
Leading provider of integrated services across Australia and New Zealand, delivering infrastructure solutions.
Compliance Assessor
Perform desktop audits of subcontractor claims to verify compliance with contract specifications.
Job Highlights
About the Role
We are seeking a Compliance Assessor to join our Government and Integrated Facilities Management team. The role involves desk‑top audits of subcontractors’ claims to verify work complies with contract technical specifications. Reporting to the Performance and Reporting Manager, you will help deliver high‑quality outcomes that support essential services. The position offers a broad scope, requiring accurate and efficient work to meet timelines, adherence to Downer’s Quality Management System, and exceptional customer service to internal and external stakeholders. You will also engage in quality‑improvement initiatives and support the training and onboarding of new team members. Downer plans, creates, and sustains essential public services across Australia and New Zealand, managing critical infrastructure such as hospitals, data centres, and defence partnerships. With over 26,000 employees, we deliver integrated services that keep communities thriving. • Perform work accurately and efficiently to meet timelines and outputs. • Conform to Downer Quality expectations, including the Quality Management System and quality plans. • Deliver exceptional customer service to internal and external stakeholders. • Participate in quality improvement initiatives. • Assist in training and onboarding new team members. • Interpret contract technical specifications and Schedule of Rate items.
Key Responsibilities
- ▸desktop audits
- ▸contract review
- ▸quality management
- ▸customer service
- ▸training support
- ▸reporting
What You Bring
The ideal candidate is familiar with quality assurance processes, can interpret contract technical specifications and Schedule of Rate items, and has experience with work‑order management software (desirable). Proficiency with Microsoft Office and a strong work ethic, positive attitude, and commitment to high‑quality delivery are essential. • Demonstrate familiarity with quality assurance processes. • Use or be willing to learn work‑order management software (desirable). • Proficient in Microsoft Office tools.
Requirements
- ▸quality assurance
- ▸work‑order software
- ▸microsoft office
- ▸contract specs
- ▸work ethic
- ▸positive attitude
Benefits
Our high‑performance culture values diversity and inclusion, offering training, development, and clear pathways for internal advancement. Perks include healthcare discounts, retail and car purchase savings, and an Employee Assistance Program for you and your family. As a WORK180 Endorsed Employer, we support flexible working, inclusive leadership, and equitable access to opportunities. We encourage applications from under‑represented groups, including women, Aboriginal and Torres Strait Islander Peoples, Māori, Pasifika, veterans, people with disability, and neurodivergent individuals.
Work Environment
Onsite