Public Storage
Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.
Customer Service - Self Storage Manager
Oversee multiple storage sites, assist customers, process payments, and maintain facilities.
Job Highlights
About the Role
Property Managers work independently across multiple locations, both inside and outside the facilities. They assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units to verify inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders and collections. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections to verify inventory and availability • Audit cash drawers and make bank deposits • Perform payment reminder and collection calls • Lift/move items up to 35 lb and spend up to 50% of time outdoors, including climbing stairs and opening large doors • Clean and maintain interior and exterior facility areas
Key Responsibilities
- ▸customer assessment
- ▸unit inspection
- ▸cash auditing
- ▸payment collection
- ▸facility maintenance
- ▸supply sales
What You Bring
Physical requirements include the ability to lift or move items up to 35 pounds and to spend up to 50 % of the time walking or standing in outdoor environments, including climbing stairs and opening large doors. The role also involves routine cleaning and maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. Candidates should have experience in customer‑service‑focused sales environments such as retail, restaurant, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required for traveling between work locations, with mileage reimbursement available. • Must have a valid driver’s license and use personal vehicle (reimbursement available) • Prior experience in customer‑service or sales roles such as retail, restaurant, or fast‑food preferred
Requirements
- ▸driver’s license
- ▸personal vehicle
- ▸customer service
- ▸sales experience
- ▸physical stamina
- ▸lifting 35lb
Benefits
Public Storage is the leader in the self‑storage industry and is currently hiring. The position offers an hourly wage of $16.00. The company provides a Total Rewards package that includes flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. Employees working an average of 20 + hours per week become eligible for full‑time benefits such as medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties, and Property Managers can earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion. Applicants are invited to join the industry’s #1 team. • Work flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm) • Eligible for full‑time benefits after averaging 20+ hours per week • Benefits include medical, dental, vision, 401(k) match, PTO, sick time, flex spending, life and accidental death insurance, and vendor discounts • Mileage reimbursement provided for travel between properties • Earn performance‑based bonuses as a Property Manager
Work Environment
Field