Kimley-Horn
A multidisciplinary engineering and planning firm offering innovative solutions in various sectors.
Information Technology Analyst
Provide local IT support and regional helpdesk services for office equipment and applications.
Job Highlights
About the Role
In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end‑users across the region/firm. • Provide support on our corporate IT Helpdesk • Install new printers/copiers/plotters and other office equipment • Install and support enterprise applications • Perform data maintenance and data archiving • Assist with office moves/expansions
Key Responsibilities
- ▸helpdesk support
- ▸printer install
- ▸app support
- ▸data archiving
- ▸office moves
- ▸it collaboration
What You Bring
Qualified candidates should have a passion for technology, a business mindset, and a customer service‑oriented attitude, along with strong communication skills and a willingness to work with others. The role requires the ability to prioritize, troubleshoot, resolve problems, and follow‑through with internal clients. Required education includes a Bachelor’s degree in IT/Systems, Computer Science or related field with 0‑2 years experience, or an Associate’s degree with 3+ years experience. Candidates must be knowledgeable of Windows 10, Office 365, Teams, OneDrive for Business, Exchange 365, Windows Server 2016, Active Directory, basic networking, Windows Server 2012/2016 printing, NTFS permissions, and be able to configure and troubleshoot PC‑level problems. Strong communication, written, and customer service skills, high aptitude for learning new technologies, self‑starting attitude, organization, and willingness to travel to other offices are also required.
Requirements
- ▸windows 10
- ▸office 365
- ▸active directory
- ▸windows server
- ▸bachelor's
- ▸customer service
Benefits
Why Kimley‑Horn? At Kimley‑Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success, while employees appreciate a culture built on providing an environment for everyone to flourish. Our commitment to quality is reflected in strong employee retention, a robust benefits package, and recognition on Fortune’s “100 Best Companies to Work” list for 18 years. Key Benefits at Kimley‑Horn include a comprehensive retirement plan, health coverage, time off, financial wellness programs, professional development opportunities, and family‑friendly benefits. • Exceptional Retirement Plan: 2‑to‑1 company match on up to 4% of eligible compensation plus profit‑sharing • Comprehensive Health Coverage: Low‑cost medical, dental, and vision insurance options • Time Off: Personal leave, flexible scheduling, floating holidays, and half‑day Fridays • Financial Wellness: Student loan matching in 401(k) and performance‑based bonuses • Professional Development: Tuition reimbursement and extensive internal training programs • Family‑Friendly Benefits: New Parent Leave, family building benefits, and childcare resources
Work Environment
Office Full-Time