Housekeeper

About the Role

• Communicate effectively with dispatch, team members, and guests to ensure guest satisfaction. • Prepare each room according to established standards. • Report any damage, deficits, or disturbances to superiors. • Address reasonable complaints and requests professionally and patiently. • Maintain housekeeping equipment and tools properly. • Keep inventory of housekeeping tools and supplies.

Key Responsibilities

• ▸guest communication
• ▸room preparation
• ▸damage reporting
• ▸complaint handling
• ▸equipment maintenance
• ▸inventory management

What You Bring

Housekeepers must be adaptable to a variety of shifts, including weekends and holidays, with shifts ranging from 7:00 am through 3:00 pm. Schedules are provided upon hire and paid training is offered. • Prior experience as a cleaner or housekeeper. • Ability to work independently with minimal supervision. • Customer service experience. • Strong organizational and time‑management skills.

Requirements

• ▸housekeeping
• ▸independent
• ▸customer service
• ▸organized
• ▸flexible

Benefits

As our Housekeeper, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an outstanding team environment, this job is for you! Our company offers competitive base pay, daily pay options, recognition programs, discounted hotel rates, a 401(k) plan with company match, generous paid time off and sick days, an employee stock purchase program, tuition reimbursement, and numerous learning and advancement opportunities. We have been recognized for work‑life balance and family‑friendly benefits, receiving four out of five stars from HGV and being named one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, we have earned loyalty from owners, members, and guests, as well as accolades for our team members across resorts, call centers, and corporate offices.

Work Environment

Onsite