Crown Hotel & Travel Management
Specializes in hotel and travel management services, offering bespoke solutions to clients worldwide.
Front Desk Agent
Handle guest reservations, check‑in/out, and provide front desk service.
Job Highlights
About the Role
• Receive accommodation reservations and record guest payment details • Allocate rooms to arriving guests • Provide information on hotel policies, procedures, facilities, and local tourism • Address customer concerns and queries • Issue receipts and maintain credit‑card security for reservations • Follow General Manager’s training requirements and safety deposit box procedures • Wear uniform and name tag on property at all times • Perform routine cleaning of work area • Document and report minor repairs or replacements of room furnishings and equipment • Greet guests with a smile in all hotel areas • Respond promptly to guest repair requests • Report lost‑and‑found items per hotel procedures • Maintain high personal hygiene and professional appearance
Key Responsibilities
- ▸reservations
- ▸room allocation
- ▸guest services
- ▸payment processing
- ▸repair reporting
- ▸lost‑and‑found
What You Bring
• High school diploma or equivalent • Basic computer skills, including word processing, and ability to multitask • Excellent communication and interpersonal skills • Strong organization and time‑management abilities • Ability to kneel, reach, crawl, twist torso as needed • Ability to lift and carry up to 20 lb without assistance
Requirements
- ▸high school
- ▸computer skills
- ▸communication
- ▸organization
- ▸physical
Benefits
Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. This position is part‑time and requires weekend work. The role includes a comprehensive benefits package, such as medical, dental, and vision insurance, supplemental insurance, an enhanced paid time off plan, paid training, and a fantastic company culture. • Medical, dental, and vision insurance • Supplemental insurance • Enhanced paid time off (PTO) plan • Paid training • Positive company culture • Balance and account for cash drawer each shift
Work Environment
Onsite