Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both inside and outside the facilities. They assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units, auditing cash drawers, making bank deposits, and contacting customers for payment reminders or collections. • Assess customers’ storage needs, suggest solutions, and sell packing/moving supplies. • Conduct daily unit inspections, audit cash drawers, and make bank deposits. • Perform payment reminder and collection calls to keep accounts current. • Transport items up to 35 lb, walk/stand outdoors up to 50 % of the shift, climb stairs, and open large doors. • Clean interior areas (sweep/mop) and maintain exterior grounds and curb appeal.

Key Responsibilities

• ▸storage assessment
• ▸supply sales
• ▸unit inspection
• ▸cash audits
• ▸payment calls
• ▸grounds cleaning

What You Bring

The role requires the ability to lift or move items up to 35 lb and to spend up to 50 % of the shift walking or standing outdoors, including climbing stairs and opening large doors. Managers also perform cleaning tasks such as sweeping and mopping interior areas and maintaining exterior grounds and curb appeal. • Required experience in customer‑service‑focused sales roles such as retail or food service. • Must hold a valid driver’s license and use own vehicle for travel between locations.

Requirements

• ▸customer service
• ▸driver's license
• ▸lifting
• ▸cleaning
• ▸outdoor

Benefits

Public Storage, the leader in the self‑storage industry, is hiring Property Managers with a starting wage of $17.00 per hour. The role offers flexible full‑time schedules between 9:30 am and 6 pm, with weekend hours until 5 pm. Employees become eligible for full‑time benefits after averaging 20 + hours per week. Team members receive a Total Rewards package that includes medical, dental, vision, a 401(k) match, paid time off, sick leave, and flex‑spending accounts. Additional perks are company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work‑related travel. Property Managers also have the opportunity to earn performance‑based bonuses. Successful candidates come from customer‑service‑oriented sales environments such as retail, restaurants, or fast‑food establishments. A valid driver’s license and personal vehicle are required, with mileage reimbursement provided for travel between sites. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are invited to join the industry’s #1 team. • Work flexible full‑time schedules (9:30 am‑6 pm, weekends until 5 pm) with eligibility for benefits after 20 + hours/week. • Receive medical, dental, vision, 401(k) match, paid time off, sick leave, flex‑spending, life and accidental death insurance, plus vendor discounts. • Mileage reimbursement for travel between properties and performance‑based bonuses.

Work Environment

Field