Commercial Service Account Manager Las Vegas, NV

About the Role

The Commercial Service Account Manager is responsible for growing service agreements, quick‑turn projects, and large‑scale modernization opportunities for Carrier’s HVAC customers. The role requires strong relationship‑building skills, excellent customer service, and the ability to collaborate across cross‑functional teams while assessing both immediate and future client needs. • Sell Carrier HVAC service products, including agreements, repairs, and modernizations. • Develop and maintain sales territory and account plans. • Present at customer seminars to generate new and expand existing relationships. • Use CRM to track interactions, activities, and pipeline opportunities. • Identify and pursue new service agreement opportunities with existing and prospect customers. • Respond promptly to repair requests and secure bookings in a timely manner. • Negotiate service agreement renewals and ensure achievement of sales metrics and annual targets. • Detect customers’ buying stage and tailor selling approach accordingly.

Key Responsibilities

• ▸service sales
• ▸account planning
• ▸customer seminars
• ▸crm tracking
• ▸repair response
• ▸agreement negotiation

What You Bring

• Meet physical demands: lift/carry up to 20 lb, climb ladders, and work on roofs/platforms. • Minimum 2 years B2B or commercial HVAC sales experience; high school diploma or GED required. • Demonstrate strong written, verbal, and presentation skills for internal and external stakeholders. • Operate effectively in a technical environment using Microsoft‑based software. • Ability to cross‑sell and upsell preventive repair or upgrade packages. • Self‑motivated, managing multiple projects simultaneously in a team‑oriented setting.

Requirements

• ▸hvac sales
• ▸high school
• ▸microsoft
• ▸presentation
• ▸upselling
• ▸self‑motivated

Benefits

The position offers a competitive salary range of $98,750‑$138,250 and may include short‑term cash incentives. Applications are accepted for at least three days from the posting date of 01/22/2026. Employees receive comprehensive benefits, including medical, dental, and vision coverage, wellness incentives, and a robust retirement program. Paid time off comprises vacation, sick, personal, holidays, and various family leave options, supplemented by disability, life insurance, AD&D, and tax‑advantaged accounts such as HSAs and dependent care spending accounts. • Access to health, dental, and vision insurance, wellness incentives, and retirement plans. • Paid vacation (up to 15 days), sick leave (5 days), personal leave (5 days), and 13 holidays. • Short‑term and long‑term disability, life insurance, AD&D, HSAs, and dependent care accounts. • Tuition assistance and other tax‑advantaged benefit options.

Work Environment

Field