Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage self-storage sites, assist customers, handle cash, and maintain facilities.

Boston, Massachusetts, United States
17 - 17 USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

Property Managers work independently across multiple locations, both indoor and outdoor. They assess customers' storage needs, recommend solutions and sell packing and moving supplies. Daily duties include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders and collections. • Assess customer storage needs and recommend solutions, including selling packing supplies • Perform daily unit inspections, cash drawer audits, and bank deposits • Conduct payment reminder and collection calls to keep accounts current • Lift/move items up to 35 lb and spend up to 50% of time outdoors, including stairs and large doors • Clean interior areas and maintain exterior grounds and curb appeal • Provide flexible full-time schedule (9:30 am-6 pm, weekends to 5 pm) with weekly competitive wages

Key Responsibilities

  • storage assessment
  • solution recommendation
  • supply sales
  • unit inspection
  • cash audits
  • payment calls

What You Bring

The role requires the ability to lift or move items up to 35 lb, walk around facilities and spend up to 50% of time outdoors, climb stairs and open large doors. Managers also perform cleaning and routine maintenance, such as sweeping, mopping interior areas and maintaining exterior grounds free of debris. We seek candidates with experience in customer-service-focused sales environments such as retail, restaurants, fast-food or other service industries. A valid driver's license and personal vehicle are required for traveling between locations, with mileage reimbursement provided. • Work independently across multiple self-storage locations • Must have a valid driver's license and personal vehicle for travel between sites

Requirements

  • independent
  • driver's license
  • heavy lifting
  • customer service
  • sales experience
  • outdoor work

Benefits

Public Storage, the leader in the self-storage industry, is hiring Property Managers. The position offers a starting wage of $17.00 per hour. Our Total Rewards package includes flexible full-time schedules (9:30 am-6 pm, weekends until 5 pm) and competitive weekly wages. After averaging 20+ hours per week, employees qualify for full-time benefits such as medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending, company-paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel, and performance-based bonuses. Public Storage has been recognized as a Great Place to Work, ranking in the top 5% for work culture and top 10% for diversity and inclusion, and offers strong career growth. Apply now to join the #1 team in the self-storage industry. • Earn full-time benefits after 20+ hours/week: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending, life and accidental death insurance • Receive mileage reimbursement and performance-based bonuses

Work Environment

Onsite

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